eMPF Centre Executive

6 days ago


Kowloon, Hong Kong SAR China HKT Enterprise Solutions Full time

Working hours: Mon-Fri 9am - 6pm & Sat 9am - 1pm (5.5 days / week) To Succeed in this Role Form 5 or above with customer service or service counter experience At least 1 year of client service experience Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites) Good communication and presentation skills and frontline experience Patient and enjoy team play Familiar with checking customer profile with back-office system Fluent in English or Mandarin is a plus Responsibilities Provide counter service to walk-in and pre-booked customers at service centre Solve MPF related enquiries and complaints effectively Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public Perform services according to company rules and relevant regulatory requirements Benefits 14 days AL 17 days Public Holidays Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave MPF / ORSO contribution Discretionary Bonus Scholarship for further studies Life insurance and medical benefits Family health benefits Free access to the company's amenities Application Questions Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a customer service executive? #J-18808-Ljbffr


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