Associate Director/ Senior Manager, Corporate Client Service
2 weeks ago
Associate Director / Senior Manager, Corporate Client Service 1 week ago Be among the first 25 applicants FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you. About The Role Lead the Corporate Solutions AML team to perform full range of Anti-Money Laundering (AML) / Counter-Financing Terrorism (CFT) related activities for ensuring that the operations are complying with statutory, regulatory and internal requirements, and support other ad hoc customer service projects when necessary Lead the Complaints & Enquiries and Pension team to ensure that enquiries and complaints from Hong Kong and Macau regulators and customers are properly addressed. Oversee pension administration processing across the MPF, Macau and ORSO pension businesses to ensure smooth and compliant operations. Provide support to other ad hoc customer service projects as needed. Provide product and service information to customers and to agents and business partners as appropriate. Identify upselling opportunities to maintain and increase income streams from customer relationships. Recommend and implement programmes to support customer needs. Resolve customer claims and complaints. Develop initiatives to proactively inform and educate customers. Coordinate customer survey with marketing team and develop improvement plans in response to customer survey. May develop and deliver functional / technical training in customer service related areas. #J-18808-Ljbffr
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Senior Director, Corporate Client Services
6 days ago
Hong Kong Island, Hong Kong SAR China AIA Hong Kong Full timeA leading insurance provider in Hong Kong seeks an experienced Associate Director/Senior Manager for Corporate Client Service. The role involves leading the AML team and managing customer service inquiries across regions. Candidates should have a minimum of 15 years' experience in operations or customer service, with strong leadership and analytical skills,...
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Hong Kong Island, Hong Kong SAR China AIA Hong Kong Full timeAssociate Director/ Senior Manager, Corporate Client Service We don’t simply believe in being ‘The Best’. We believe in better – because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their ‘better’ in the work they do, the career they build, the life they live and the difference...
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Senior Director, AML/CFT
6 days ago
hong kong, Hong Kong SAR China AIA Hong Kong Full timeA reputable insurance company in Hong Kong seeks an Associate Director/Senior Manager for Corporate Client Service to lead AML/CFT compliance and oversee customer inquiries. The ideal candidate will have over 15 years of operations experience, with at least 5 years in a managerial role, and should be proficient in English and Chinese. Responsibilities...
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Director of Corporate Services
5 hours ago
Hong Kong Island, Hong Kong SAR China Ocorian Corporate Services (HK) Limited Full timeA global corporate services provider based in Hong Kong is seeking a Director of Corporate Services to lead its division. This role involves managing teams, ensuring effective operations, and fostering client relationships. The ideal candidate should have a bachelor's degree or ICSA qualification, at least 10 years of relevant experience, and strong...
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Director of Corporate Services
5 hours ago
Hong Kong Island, Hong Kong SAR China Ocorian Corporate Services (HK) Limited Full timeA corporate service provider in Hong Kong is seeking an experienced Director of Corporate Services to lead its division, ensuring effective operation and profitability. Responsibilities include supervising team leaders, managing client relationships, and driving growth initiatives. The ideal candidate will have a minimum of 10 years' experience with a strong...
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hong kong, Hong Kong SAR China Interactive Brokers Full timeAssociate / Senior Associate - Client Services Representative Join to apply for the Associate / Senior Associate - Client Services Representative role at Interactive Brokers Associate / Senior Associate - Client Services Representative 1 day ago Be among the first 25 applicants Join to apply for the Associate / Senior Associate - Client Services...
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Head of Corporate Services
5 hours ago
Hong Kong Island, Hong Kong SAR China Ocorian Corporate Services (HK) Limited Full timeAdd expected salary to your profile for insights We are seeking an experienced and strategic Director of Corporate Services to lead our Corporate Services division at Ocorian, ensuring it operates effectively, efficiently, and profitably. The successful candidate will collaborate closely with the Regional Head of APAC and the Business Development Team to...
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Partnerships Senior Manager, Southeast Asia
6 days ago
Hong Kong Island, Hong Kong SAR China Partnerships Senior Manager, Southeast Asia Full timePartnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...
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Associate Director, Corporate Sales
1 week ago
hong kong, Hong Kong SAR China Standard Chartered Full timeOverview Associate Director, Corporate Sales role at Standard Chartered . This is a Financial Markets Sales role covering corporate clients. Responsibilities Develop a thorough understanding of each allocated customer’s business and potential needs for Financial Markets products through regular liaison with SCB’s principal Relationship Manager for each...
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Company Secretary
4 days ago
Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full timeCompany Secretary - Director of Corporate Services We are seeking a senior Company Secretary with strong people management and client management experience to oversee the operations of the company secretarial department. Our client is a long-standing professional firm with a strong corporate services business, handling a diverse portfolio of Hong Kong and...