Head of Operations

1 week ago

hong kong, Hong Kong SAR China Let's Go to Antarctica Limited Full time

Let’s Go to Antarctica is a travel agency specializing in polar adventures, with a core focus on Antarctica. Our mission is to help clients plan and book their dream journeys to the White Continent. Beyond the poles, we also curate tailor‑made trips to some of the world’s most unique and extraordinary destinations. Website: Job Description Lead Operations: Oversee the daily operations of the Travel team, ensuring smooth service delivery and exceptional client satisfaction. Business Development: Design and implement travel products, manage supplier partnerships, and negotiate competitive rates and terms with airlines, cruise lines, hotels, and car rental partners. Develop Strategies: Develop and execute strategic travel management plans customized to meet the specific needs of clients. Enhance Market Presence: Analyze industry trends and customer insights to craft effective marketing strategies that strengthen brand positioning and improve client engagement. Inspire Excellence: Lead, mentor, and inspire a team of travel consultants, fostering a culture of excellence, accountability, and continuous improvement. Requirements Over 5 years of experience in Travel management, with a proven record of operational excellence. At least 3 years of supervisory experience, leading and developing high‑performing teams. Bachelor’s degree in Business, Tourism, or a related discipline, or equivalent professional experience. Fluent in English, Cantonese, and Mandarin with strong communication skills. Proficient in GDS systems (e.g., Amadeus, Sabre). Proven success in client service, supplier negotiations, and relationship management. Strong leadership, time management, and multitasking abilities in dynamic environments. Your application will include the following questions: How many years' experience do you have as a Travel Manager? Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? Which of the following languages are you fluent in? How much notice are you required to give your current employer? How many years' experience do you have as a Management Role? How many years' experience do you have as a Tourism Staff? #J-18808-Ljbffr

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