Retail Banking Operation Head

6 days ago


Hong Kong Island, Hong Kong SAR China Leadingnation Full time

Job Responsibilities Manage daily operational activities of Credit Card Settlement, ATM Settlement, Time Deposit, Faster Payment System (FPS) and Autopay Operations. Formulate strategic plans for the section to meet with service and operational goals set by the management Monitor and review the set up, maintenance and updates of the processing systems and operating procedures of the section Implement operations policies and procedures of the section to ensure they are carried out in proper manner and are strictly followed by branches and the staff in the section Assist Department Head to handle personnel functions including hiring and training to ensure the smooth running of the Department Co-ordinate with Transaction Processing Centre Head to maintain a good operational control and branch activities Work with Retail Banking Product Team to advise on new products operational design Provide operations support to AML Compliance Officer on AML activities and new account opening Job Requirements University graduate or equivalent academic achievement At least 8-10 years retail banking experience of which 6-8 years are in operations management position In-depth knowledge of retail banking products/ services and their operational activities Knowledge of the regulations and procedures of Hong Kong Interbank Clearing Ltd (HKICL) and CCASS from the Hong Kong Security Clearing Co (HKSCC) Strongleadership and decision making skills Excellent managerial and planning skills Initiative, systematic, active and energetic Good communication skills and fluent in both spoken and written Chinese (Mandarin and Cantonese) and English Interested parties, please click Apply Now for application. Personal data collected will be used for recruitment purpose only. #J-18808-Ljbffr



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