Client Service Lead
1 day ago
Company Description: A leading IT and telecommunications services company in Hong Kong, specializing in delivering innovative technology solutions across various industries, including financial services.Location: Quarry BayNature: Permanent Job Description Develop a three-year portfolio and account growth strategy for the Government Sector in Hong Kong to drive annual revenue from existing and new accounts with high margins. Assist in rebuilding the Government account team by identifying and recruiting suitable candidates. Collaborate with the account team to support relationship development and pursue new opportunities. Integrate closely with capability groups to introduce innovative solutions that meet client business needs. Promote and enhance the brand in the Public Sector through market development events. Act as a strategic partner to clients, ensuring high satisfaction scores through deep engagement and understanding of their business needs. Develop annual thought leadership initiatives to strengthen the brand’s position in the marketplace. Create campaigns specifically targeting the Hong Kong Government and Education sectors. Identify and explore potential opportunities in the Government sectors of China and Taiwan. Directly manage approximately 5 to 6 team members and oversee a delivery team of 50, along with an offshore development center of 20. Leverage consulting skills to create value for clients and align diverse stakeholder concerns to drive sales. Oversee the successful delivery of projects, ensuring client satisfaction. Job Requirements A degree in Engineering, Computer Science, or a related discipline. Over 20 years of experience in the IT or ICT Consulting industry, with at least 8 years focused on the Public Sector. Proficiency in applying social styles techniques to manage stakeholder relationships effectively. In-depth knowledge of key account/client domains. Excellent communication skills, with the ability to work effectively with executive-level and management staff. #J-18808-Ljbffr
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Director, APAC Client Service Lead
1 week ago
Hong Kong Island, Hong Kong SAR China Apollo Global Management, Inc. Full timePosition Overview Apollo is seeking a driven individual to lead the firm’s APAC Client Service Group which provides ongoing client service in this region for Institutional & Global Wealth client-bases. The primary focus of this individual will be supporting our regional clients & sales teams directly, while managing and cultivating a wider client service...
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Private Banking Client Services Lead
1 day ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeA leading banking institution in Hong Kong is seeking an Assistant Client Service Manager to support high-net-worth clients. The role involves providing comprehensive client support, maintaining strong relationships, and assisting with banking transactions. Ideal candidates will have a university degree, banking experience, and strong communication skills....
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Senior Client Service
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA leading technology services firm is seeking a Senior Manager for its Client Service Unit in the Financial Services industry. The candidate will be responsible for expanding the Financial Services practice, driving strategic deal wins, and managing complex client relationships. This role requires a Bachelor's degree and 5-10 years of IT experience,...
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Client Services Lead – Financial Publishing
3 days ago
Hong Kong Island, Hong Kong SAR China Impala Services Ltd. Full timeA leading publishing company in Hong Kong is seeking a detail-oriented Client Services Manager to oversee financial publishing projects, including Annual Reports and IPO Prospectuses. In this mid-senior level role, you will coordinate with clients, auditors, and design teams while ensuring compliance with industry standards. Ideal candidates have 3-5 years...
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Client Service Lead – IT Solutions
1 day ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA regional IT services provider in Hong Kong is looking for a Client Service Lead (Associate Director) to engage with clients and drive sales with high-quality delivery. The ideal candidate will have over 15 years in IT consulting, with proven consulting abilities and the capability to lead key accounts. Excellent communication skills and experience in...
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Senior Client Service Lead — Depository
3 days ago
Hong Kong Island, Hong Kong SAR China Hong Kong Exchanges & Clearing Ltd Full timeA leading financial institution in Hong Kong seeks an Assistant VP (Client Service) to lead operations, ensuring compliance and quality service delivery. This role involves managing a team while engaging in strategic oversight of depository operations, client communication, and risk management. Candidates should possess a university degree and 6-8 years of...
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Hong Kong Island, Hong Kong SAR China Apollo Global Management, Inc. Full timeA leading global asset manager in Hong Kong is looking for a Director to lead the APAC Client Service Group. The ideal candidate will have over 12 years of client-service experience in asset management, managing a team for Global Wealth clients. Responsibilities include onboarding clients and maintaining service excellence. This full-time role offers a...
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High-Value Client Services
1 day ago
Hong Kong Island, Hong Kong SAR China Crédit Agricole Group Full timeA leading international banking institution in Hong Kong is seeking a Client Support Specialist to assist relationship managers with client transactions and high-quality service delivery to high net worth clients. The role includes executing client instructions, ensuring compliance with bank policies, and managing KYC documentation. Ideal candidates should...
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Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA regional IT services provider is searching for a Client Service Lead specializing in the Communications, Media & Technology sector in Hong Kong. The successful candidate will be responsible for developing executive relationships and pursuing strategic deals while ensuring high client satisfaction. Applicants should have significant experience in IT...
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Team Lead
3 days ago
Hong Kong Island, Hong Kong SAR China Pinnacle Lead Consulting Limited Full timeTeam Lead / Senior Developer of Backend Development Hong Kong About the job Team Lead / Senior Developer of Backend Development - Billing System We are a leading global CPaaS provider recognized for offering carrier‑grade communication solutions for enterprise and carriers. With over 35 years of experience developing industry‑leading solutions in the...