Guest Experience Manager

A leading hotel group in Hong Kong is seeking a dedicated Guest Service Agent to manage guest check-in and check-out duties effectively. This role requires greeting guests with courtesy, managing their bookings, and promoting hotel facilities to maximize revenue through upselling. Ideal candidates should have a Diploma or Degree in Hotel Management and be...

A luxury hotel in Hong Kong is seeking a Guest Relations Associate to assist in managing operations and ensuring exceptional service standards for VIP and repeat guests. Responsibilities include greeting guests, handling requests, and maintaining guest satisfaction. The ideal candidate holds a higher diploma in hospitality, has 1-2 years of guest services...

A luxury hotel in Hong Kong is seeking a Spa Concierge to provide unparalleled service in the Spa reception. Responsibilities include responding to guest requests and supplying information on amenities and treatments. Candidates should have a Diploma in Hospitality Management and relevant experience in spa operations. A passion for service and proficiency in...

An Arts Festival Organization is seeking a Hospitality Officer for a 5-month temporary contract. The role involves managing travel and accommodation for festival guests, liaising with hotels and airlines, and preparing guest kits. Candidates should have a Higher Diploma in Hospitality Management or related fields, along with strong interpersonal and...

A luxury hotel in Hong Kong seeks an experienced Human Resources Manager to lead guest service operations. The role includes processing check-ins, managing inquiries, and ensuring guest satisfaction. Ideal candidates will have a degree in Hospitality Management and relevant experience in the hotel industry. Proficiency in both Chinese and English is...

A luxury hotel in Hong Kong is seeking an experienced Assistant Club Manager to oversee club operations and staff. The ideal candidate will have a diploma or degree in Hospitality Management, and at least 5 years of experience in luxury hotels. Strong communication skills in both Chinese and English are essential for ensuring high service standards and guest...

A leading retail company in Hong Kong is seeking a part-time Educator to enhance the guest experience in their store. You will engage with customers, provide expert product knowledge, and support team operations in a dynamic environment. Ideal candidates will possess strong communication skills and a flexible working schedule. This position is entry-level...

A major cultural organization in Hong Kong is seeking a Customer Services Manager for Venue Operations in Performing Arts. This role involves managing a frontline team to ensure excellent guest experiences and overseeing logistics for events and shows. Candidates should have a recognized degree in relevant fields, significant supervisory experience, and...

A luxury hotel in Hong Kong is seeking an experienced Concierge Supervisor to assist in managing a team and ensuring high service standards. The role involves training new staff and supervising daily operations to enhance guest experience. Ideal candidates will have at least 5 years of experience in luxury hotel concierge services and strong communication...

A leading hotel in Kowloon is seeking a front desk assistant to provide exemplary services and support front desk operations. The ideal candidate should have a diploma in hospitality management and be guest-oriented with problem-solving skills. Fluency in English, Cantonese, and Mandarin is required. Fresh graduates are encouraged to apply. This role is part...