Makeheroes | Quality Assurance Engineer
7 days ago
Heroes buys, operates, and scales baby and juvenile brands.
We are ambitious multi-brand developers combining operational excellence with customer-centricity to support parents and children through every milestone of their journey. Built by a team with a background in investment banking, venture capital, and D2C eCommerce, we have the right experience to nurture and grow brands and develop products that simplify, support, and enrich everyday family experiences.
At Heroes, we leave our egos behind, get our hands dirty, and push through obstacles to get things over the finish line. If this sounds like you, you should join us.
About the roleThe Quality Assurance Engineer leads pre-shipment inspection and supports supplier validation. They answer technical inquiries from internal and external sources. They also maintain product and supplier technical documentation in Heroes’ system and are involved in renewing product compliance documentation and product improvement projects when necessary.
ResponsibilitiesPre-shipment Inspection (PSI)
- Instruct suppliers via 3rd party service providers based on PO cycles, ensure the inspection is in place, and maintain aligned GRD. Circulate the PSI result to the related team.
- Manage 3rd party service providers daily to ensure the inspection checklist is validated and aligned with suppliers.
- Follow any CAP if needed.
Supplier Validation - Support
- Support the team in on-site reviews and evaluate suppliers’ product development technical ability, production capability, quality management, and production quality control, providing feedback to the line manager.
- Assist the line manager in collecting, filing, and reviewing new supplier certifications and quality manuals, and chase pre- and post-audit CAP updates.
- Assist in factory audit booking via 3rd party service providers.
Technical Inquiries - Support
- Act as QA representative from the quality department to respond to product and technical-related questions from various internal segments and external suppliers or channels.
- Work closely with the customer service department to support technical data and quality documentation.
Technical Pack Maintenance
- Own and maintain compliance tracker.
- Gather existing product and packaging technical information from suppliers according to the technical pack checklist and file it in the corresponding server.
- Support the team in improving technical document formats and keep information in documents up to date.
Product Compliance Tracking or Renewal
- Support the team in filling out product testing application forms and assist with product submissions to 3rd party laboratories if needed. Track various test schedules and push for results to meet agreed timelines.
- Follow up with suppliers to provide evidence supporting claims on packaging.
- Take ownership of compliance reports or certifications in the master file, tracking and maintaining compliance reports or certifications within the valid period.
Product Improvement (PIm)
- Manage quality tickets daily to respond to internal requests or external factors.
- Inform the line manager of any product improvement opportunities from brand managers, product managers, customer service managers, Amazon online reviews, suppliers, or ESG changes that will lead to product changes.
- Provide investigations or analyses of product improvement opportunities with cause and effect, cost, and benefit.
- Support the line manager in executing and implementing changes.
- Support product change execution in terms of laboratory testing to cope with compliance changes and avoid loss of sales or market share.
- Quality assurance/control and new product development experience (1-3 years minimum).
- University graduate in quality management/engineering. Real experience in factory or supplier audit or pre-shipment inspection is a plus.
- Familiarity with product inspection checklist creation is a must. Experience in building product testing plans is a plus.
- Familiarity with Illustrator and/or 3D CAD software is a plus.
- Experience working in a multi-national business (retail or online preferred) with flexibility to accommodate cultural and time zone differences.
- Hybrid working
- 25 days holiday
- Public holidays
- Friday afternoons off in August
- Brand discounts
- Enhanced parental leave
-
Senior Quality Assurance Specialist
7 days ago
Kowloon, Kowloon City, Hong Kong SAR China Makeheroes Full timeAbout HeroesHeroes is a dynamic multi-brand developer that combines operational excellence with customer-centricity to support parents and children through every milestone of their journey. With a team background in investment banking, venture capital, and D2C eCommerce, we have the right experience to nurture and grow brands and develop products that...
-
Makeheroes | Technical
3 weeks ago
kowloon, Hong Kong SAR China Makeheroes Full timeAbout Heroes Heroes buys, operates, and scales baby and juvenile brands. We are ambitious multi-brand developers combining operational excellence with customer-centricity to support parents and children through every milestone of their journey. Built by a team with a background in investment banking, venture capital, and D2C eCommerce, we have the right...
-
Technical Quality Assurance Specialist
4 weeks ago
Kowloon, Kowloon City, Hong Kong SAR China Jupiter Solution Full timeOverviewJupiter Solution is seeking a skilled Technical Quality Assurance Specialist to join our team.About the RoleWe are looking for a detail-oriented and organized individual with a passion for quality assurance to collaborate with our project team in reviewing requirements and specifications.The successful candidate will be responsible for conducting...
-
Software Quality Assurance Specialist
2 weeks ago
Kowloon, Kowloon City, Hong Kong SAR China Jupiter Solution Full timeWe are seeking a skilled Software Quality Assurance Specialist to join our team at Jupiter Solution.Salary: HKD 55,000 - 65,000 per month (negotiable)Job DescriptionAs a key member of our project team, the successful candidate will be responsible for reviewing requirements and specifications, conducting test analysis, and verifying quality against various...
-
kowloon, Hong Kong SAR China Makeheroes Full timeAbout Heroes Heroes buys, operates, and scales baby and juvenile brands. We are ambitious multi-brand developers combining operational excellence with customer-centricity to support parents and children through every milestone of their journey. Built by a team with a background in investment banking, venture capital, and D2C eCommerce, we have the right...
-
Product Quality Assurance Expert
7 days ago
Kowloon, Kowloon City, Hong Kong SAR China ConnectedGroup Full timeCompany Overview:">One of the most iconic mass retailers in Hong Kong is seeking a Product Quality Assurance Expert to join their team.">About the Role:">This exciting opportunity offers a competitive salary, with an estimated annual salary of $HKD 720,000 - $1,080,000, depending on experience. You will be working in the Hong Kong office, enjoying a highly...
-
Kowloon, Kowloon City, Hong Kong SAR China JPC TEXSON LTD Full timeThe company we are looking for a QA specialist to work with is an European company based in Hong Kong, which designs and manufactures its own brand of kids cosmetics products.We have a main market in Europe and a minor market in Asia. Our main products include kids makeup (kids cosmetics) and toys.This role involves performing quality assurance tasks for...
-
Product Quality Assurance Manager
7 days ago
Kowloon, Kowloon City, Hong Kong SAR China ConnectedGroup Full timeThis is an exciting opportunity to join ConnectedGroup as a Product Quality Assurance Manager in their Hong Kong office. The company is well-known for its great company culture, working environment, and excellent benefits.As a key member of the sourcing team, you will be responsible for ensuring high-quality products are delivered to customers. This role...
-
Kowloon, Kowloon City, Hong Kong SAR China ConnectedGroup Full timeAbout the RoleWe are seeking an experienced Senior Quality Assurance Manager to join our team at ConnectedGroup.
-
Senior IT Quality Assurance Team Lead
1 week ago
Kowloon, Kowloon City, Hong Kong SAR China CL Technical Services Limited Full timeJob OverviewWe are seeking an experienced Senior IT Quality Assurance Team Lead to join our team at CL Technical Services Limited. This role will be responsible for leading the testing efforts of large-scale, mission-critical IT projects in the Pension Industry.
-
JPC TEXSON LTD | QA Quality Assurance Specialist
3 weeks ago
kowloon, Hong Kong SAR China JPC TEXSON LTD Full timeThe Company: European company We design, develop, manufacture and market own brand toys products Main products: kids makeup (kids cosmetics) HK office: trading & sourcing office Main market: Europe Minor market: Asia We are looking for QA Specialist – with details as follows: The Job: Perform QA role for kids cosmetics products and toys products Product...
-
Product Quality Assurance Manager
5 days ago
Kowloon, Kowloon City, Hong Kong SAR China ConnectedGroup Full timeJob Description:As a Quality Specialist at ConnectedGroup, you will play a crucial role in ensuring the highest standards of product quality. The successful candidate will be responsible for creating and reviewing testing protocols, as well as coordinating inspections, testing, and audits. Additionally, they will be responsible for photography sampling,...
-
Transaction Assurance Specialist
1 week ago
Kowloon, Kowloon City, Hong Kong SAR China Standard Chartered Full timeWe're looking for a skilled Transaction Assurance Specialist to join our team at Standard Chartered.As a key member of our payment processing team, you will play a crucial role in ensuring the maintenance of quality standards and delivery requirements of the payment transactions processed by team members.You will review and approve transactions according to...
-
ConnectedGroup | Quality Manager
3 days ago
kowloon, Hong Kong SAR China ConnectedGroup Full time2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ConnectedGroup Supply Chain Recruiter | Logistics | Sourcing & Quality An exciting opportunity to join one of the market leaders in the industry as a Quality Manager. In this role, you will be responsible for...
-
ConnectedGroup | Quality Specialist
7 days ago
kowloon, Hong Kong SAR China ConnectedGroup Full time3 weeks ago Be among the first 25 applicants Direct message the job poster from ConnectedGroup Recruitment Consultant (Supply Chain & Sourcing - Fashion & Apparel) Quality Specialist (Textile focused) This is an excellent opportunity to join one of the most iconic mass retailers as a Quality Specialist . My client has a great company culture & working...
-
ConnectedGroup | Quality Specialist
7 days ago
kowloon, Hong Kong SAR China ConnectedGroup Full timeQuality Specialist (Electrical/Hardgoods/Textile Welcomed) This is an excellent opportunity to join one of the most iconic mass retailers as a Quality Specialist . My client has a great company culture & working environment. They are well-known for their company benefit and good reputation. You will be entitled to competitive annual leave & medical...
-
Kowloon, Kowloon City, Hong Kong SAR China JPC TEXSON LTD Full timeAbout JPC Texson LtdA European company with a strong presence in the market, we design, develop, manufacture, and market our own brand of toys products, focusing on kids' makeup (kids cosmetics). Our trading and sourcing office is based in Hong Kong, serving primarily the European market, while also expanding into Asia.
-
Highway Engineering Specialist
1 week ago
Kowloon, Kowloon City, Hong Kong SAR China Mott MacDonald Full timeWe are seeking a Highway Engineering Specialist to join our team at Mott MacDonald. This exciting opportunity will allow you to develop your skills and expertise in highway engineering, working on a range of projects from planning to commissioning.As a Highway Engineering Specialist, you will assist in all aspects of highway project development, including...
-
Civil Engineering Design Assistant
5 days ago
Kowloon, Kowloon City, Hong Kong SAR China Mott MacDonald Full timeAbout the Role:We are seeking a highly skilled and motivated Civil Engineering Design Assistant to join our team. As a key member of our engineering team, you will play a crucial role in assisting with the design and planning of civil engineering projects.Responsibilities:Collaborate with senior engineers to develop and implement design solutions for civil...
-
Water System Engineer for Installation Projects
2 weeks ago
Kowloon, Kowloon City, Hong Kong SAR China JPC TEXSON LTD Full timeJob Title: Water System Engineer for Installation ProjectsWe are seeking an experienced Water System Engineer to join our team in Hong Kong and Macau.About JPC TEXSON LTDJPC TEXSON LTD specializes in providing top-tier water system leisure and wellness facilities, encompassing a broad range of services including swimming pools and water features, musical...