Operation Officer, Passenger Experience

A leading airport service provider is looking for dedicated staff to deliver high-quality passenger check-in and reception services at Hong Kong International Airport. The candidate should have a valid HKCEE / HKDSE or equivalent qualification, proficiency in English, Chinese, and Japanese, and possess strong communication skills. The role includes assisting...

A leading airline in Hong Kong is seeking a Baggage Services Officer to ensure a seamless baggage experience for passengers. You will greet and assist passengers, resolve baggage issues, and provide customer service in a fast-paced environment. Fresh graduates and those with industry experience are encouraged to apply. The role requires flexibility for shift...

A leading aviation services provider in Hong Kong is seeking an experienced individual to assist the Director of Passenger Services in overseeing daily operations. The role requires at least 12 years of relevant experience with a focus on senior customer service positions in the aviation industry. The candidate should have a proven track record in developing...

Responsibilities To provide passenger reception and check-in services to our passengers To provide check‑in service at Terminal, Hong Kong or Kowloon Airport Express Station, and Skypier To answer passenger enquiries at Airlines Service Desk To provide gate arrival and departure services Perform queue management at check‑in counter, boarding gate and...

An international airport in Hong Kong is looking for an Operation Officer to manage service contractors, provide operational support, and handle customer inquiries. Candidates should hold a Bachelor's degree in related fields or have significant operational experience. Essential skills include strong communication, problem-solving capabilities, and...

Assist Director of Passenger Services to oversee the day to day operation of the Passenger Services Department To deliver service within the controlled budget and to deliver the SATS brand promise Ensure passenger operations are carried out safely and all procedures, processes, and practices in Passenger Services are in compliance to policies in the SATS HK...

Join to apply for the Baggage Services Officer role at Cathay Pacific Role IntroductionReports to: Baggage Services LeadHKIA baggage services team plays an important role in the airport operations. Our Baggage Services Officer plays a key role in service recovery to ensure that passengers’ problems with their baggage will be dealt with and act as an...

Responsibilities Assist in planning and executing leasing strategies for the retail portfolio. Maintain relationships with existing partners and clients. Conduct market research and analyse data to support decision-making and prepare reports. Collaborate with internal and external parties to identify and develop new business opportunities. Provide...

Requirements:- 1-3+ years of experience in the related fields- Proficiency in PC knowledge in MS Word, Excel, Chinese Word and PowerPoint processing- Good communication skills, hardworking and willing to learn- Attention to details and able to solve problems independently- Possess strong coordination skills able to multitask and prioritize...

As an Ambassador of the Club, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates in the daily boutique operations. Core Responsibilities Responsible for daily sales operation Responsible for sales to Members Manage payment...