Baggage Services Officer
2 weeks ago
Join to apply for the Baggage Services Officer role at Cathay Pacific Role IntroductionReports to: Baggage Services LeadHKIA baggage services team plays an important role in the airport operations. Our Baggage Services Officer plays a key role in service recovery to ensure that passengers’ problems with their baggage will be dealt with and act as an ambassador to greet and assist arrival passengers. Key Responsibilities Deliver a seamless baggage experience to our passengers Act as ambassadors greeting arrival passengers. Answering inquiries and assisting passengers at the Baggage Inquiry Desk Ensure any problems with baggage are dealt with quickly and with minimum disruption possible Offer alternative solutions to settle baggage claims and render assistance to all passengers Trace missing baggage and arrange delivery of lost and mishandled bags to passengers promptly Requirements Right to work in Hong Kong Minimum age of 18 HKCEE /HKDSE or equivalent qualification Good command in spoken English. Proficiency in Cantonese and Putonghua are an advantage Fresh graduates are welcome. Candidate with 1.5 years or above of experience in any airline or hospitality/service industry will be considered as experienced Baggage Services Officer with a competitive package Flexibility to work on shift schedules (including overnight, weekend and public holidays) Customer service-oriented attitude and good communication skills As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test Benefits Being part of a world-class service brand to be proud of World-class training and structured career progression path A safe and collaborative working environment which embraces a diverse and inclusive culture Special allowance(s) is entitled to overnight and public holiday shifts Medical coverage & other flexible benefits Flexible retirement scheme Discounted travel across many airlines for you and your family Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer. #J-18808-Ljbffr
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Baggage Services Officer
2 weeks ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Full timeA leading airline in Hong Kong is seeking a Baggage Services Officer to ensure a seamless baggage experience for passengers. You will greet and assist passengers, resolve baggage issues, and provide customer service in a fast-paced environment. Fresh graduates and those with industry experience are encouraged to apply. The role requires flexibility for shift...
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Operation Officer, Baggage
5 days ago
Hong Kong Island, Hong Kong SAR China Hong Kong International Airport Full timeResponsibilities Support real time baggageoperation including monitoring and control of Baggage HandlingSystems (BHS) to maintain a smooth baggage flow Monitor and manage Autonomous Electric Tractor (AET) operations Liaise with baggage service and maintenance contractors, ramp handling agents andAVSECOon real time baggage handling arrangements Implement...
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Baggage Operations Officer — Real-Time
5 days ago
Hong Kong Island, Hong Kong SAR China Hong Kong International Airport Full timeA major international airport is looking for candidates to support real-time baggage operations, monitor autonomous electric tractor operations, and liaise with partners for effective baggage handling. Ideal candidates should possess a degree or relevant experience and strong communication skills in both English and Chinese. This position requires proactive...
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Hong Kong Island, Hong Kong SAR China Airport Authority Hong Kong Full timeJoin to apply for the Superintendent, Baggage Handling System Maintenance role at Airport Authority Hong Kong . The Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world. We invite high‑calibre talent with creativity and passion to join us for a rewarding and meaningful...
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Hong Kong Island, Hong Kong SAR China Airport Authority Hong Kong Full timeA major airport authority in Hong Kong is seeking a Superintendent, Baggage Handling System Maintenance. This full-time engineering role involves providing first-line service for baggage handling systems, controlling their performance, and coordinating maintenance contractors. The role requires shift work and the ability to assist in system contingency...
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Senior Baggage Handling Systems Inspector
3 days ago
Hong Kong Island, Hong Kong SAR China Hong Kong International Airport Full timeA major international airport is seeking a Technical Services Inspector for special systems. The successful candidate will assist in maintaining the Baggage Handling System and related mechanical/electrical facilities. Responsibilities include developing operational procedures, monitoring performance, and providing training to teams. A Higher Diploma in...
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Hong Kong Island, Hong Kong SAR China Hispanic Alliance for Career Enhancement Full timeA leading customer service company in Hong Kong is seeking dynamic individuals for a frontline role to assist travelers at the airport. Responsibilities include helping with schedules, check-ins, and baggage issues, all while delivering exceptional service. The ideal candidate will possess a diploma, have at least one year's customer service experience, and...
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Senior Customer Services Officer
1 week ago
hong kong, Hong Kong SAR China AsiaWorld-Expo Management Limited Full timeJoin to apply for the Senior Customer Services Officer role at AsiaWorld-Expo Management Limited . Wholly owned by Airport Authority Hong Kong, AsiaWorld-Expo (AWE) is one of the most versatile exhibition and event areas in Hong Kong, offering AWEsome value across an enormous diversity of events. AWE offers huge, column‑free, integrated ground‑access...
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Customer Service Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Hispanic Alliance for Career Enhancement Full timeDescription Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description As the face of our customer, here's...
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Superintendent, Systems
3 days ago
Hong Kong Island, Hong Kong SAR China Hong Kong International Airport Full timeResponsibilities Supervise preventive and corrective maintenance works for airport systems such as Baggage Handling Systems (BHS), Baggage Security Screening Systems (BSS), Powered Baggage Loading Devices ( ), RFID Systems, Individual Carrier System and Rack Based Early Bag Storage System Assist in daily inspection, workmanship monitoring, testing and...
