Client Operations Executive
18 hours ago
Client Operations Executive (Japanese / Korean Speaking) About the Company Our client is a global leader in customer benefits and loyalty solutions, operating well-known programs such as airport experience memberships and marketing outsourcing services. They deliver innovative solutions to enhance customer experience and drive loyalty for global partners. Their expertise spans travel experiences, insurance and assistance, as well as customer engagement and rewards programs. The office is based in Hong Kong. About the Role The Client Operations Executive will play a vital role in supporting B2B account operations and ensuring seamless service delivery to clients. This position involves handling client enquiries, maintaining accurate documentation, and coordinating with internal teams to resolve issues efficiently. The ideal candidate will be detail-oriented, proactive, and fluent in Japanese or Korean, with strong communication and organizational skills. Key Responsibilities Support the setup and administration of B2B accounts to ensure efficient and accurate operations Handle client enquiries, service requests, and complaints in a professional and timely manner Assist in case investigations and issue resolution with internal stakeholders Manage invoicing, reporting, and documentation for clients Work closely with Operations Managers to maintain in-depth knowledge of client accounts and service processes Ensure compliance with company policies and operational best practices Participate in ad-hoc operational projects and continuous improvement initiatives Requirements Bachelor's degree in Business Administration or related discipline Minimum 3 years of experience in customer service, operations, or account servicing, preferably in banking, finance, or related industries Strong interpersonal, communication, and problem-solving skills Excellent command of written and spoken English and Chinese (Cantonese & Putonghua) Proficiency in Japanese (JLPT N2 or above) or Korean (TOPIK Level 5 or above) is required Proactive, detail-oriented, and organized with the ability to manage multiple tasks in a fast‑paced environment Proficient in MS Office and experienced in using business systems Seniority level Mid‑Senior level Employment type Full-time Job function Administrative Industries Administrative and Support Services #J-18808-Ljbffr
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Manager, Private Banking Operations
18 hours ago
Hong Kong Island, Hong Kong SAR China Operations Full timeResponsibilities Study & process corporate actions and monitor the lifecycle of events within pre-defined cutoff time and timely escalation for irregular cases detected Execute & support of (1) the full settlement cycle of private banking products (e.g. equities, bonds, investment funds, structured products and derivatives); (2) deposit and remittance...
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Private Banking Operations Leader: Settlements
18 hours ago
Hong Kong Island, Hong Kong SAR China Operations Full timeA financial services company in Hong Kong is seeking an experienced professional to manage corporate actions processing within Private Banking. Responsibilities include executing full settlement cycles for products such as equities and bonds, and participating in workflow enhancements to reduce operational risks. Candidates should have at least 3 years of...
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Client Operations Executive
5 days ago
Hong Kong Island, Hong Kong SAR China Links International Full timeClient Operations Executive (Japanese / Korean Speaking) Add expected salary to your profile for insights About the Company Our client is a global leader in customer benefits and loyalty solutions, operating well-known programs such as airport experience memberships and marketing outsourcing services. They deliver innovative solutions to enhance customer...
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Executive - Client Services
17 hours ago
hong kong, Hong Kong SAR China Vista Full timeExecutive - Client Services Join the opportunity to apply for the Client Services Executive role at Vista. At Vista, we believe exceptional client experiences are built on attention to detail, proactive communication, and a commitment to continuous improvement. For over 20 years, we have been delivering world‑class, personalized service, and we are now...
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Client Operations Executive
5 days ago
Hong Kong Island, Hong Kong SAR China Links International Full timeClient Operations Executive (Fluent Japanese/Korean Speaking) Professionally handle APAC corporate clients' inquiries via phone, email, and live chat, providing effective solutions to members and clients. Deliver exceptional customer service to members and key stakeholders, ensuring a positive experience. Manage all aspects of membership-related...
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Hong Kong Island, Hong Kong SAR China Links International Full timeA leading recruitment agency is seeking a Client Operations Executive fluent in Japanese or Korean. The role involves managing inquiries from APAC corporate clients, delivering exceptional service, and handling administrative tasks related to memberships. Candidates should have a diploma in Business Administration and ideally 3 years of experience in account...
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Operations Executive, Billing
3 days ago
Hong Kong Island, Hong Kong SAR China KOS International Limited Full timeOperations Executive, Billing & Client Services (1-yr contract) Ensure accuracy of billing data and invoices; reconcile discrepancies and resolve issues promptly. Collaborate with APAC teams to validate billing inputs and ensure compliance with client agreements. Client Operations Support efficient setup and administration of B2B accounts. Assist in managing...
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Senior VP, Construction Brokerage: Strategy
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Hong Kong Island, Hong Kong SAR China Page Executive Full timeA global executive search firm is seeking a Senior VP in Construction Brokerage based in Hong Kong. The successful applicant will define and execute broking strategies, manage a team, and oversee strategic regional clients and projects. Candidates should have at least 10 years of experience in construction insurance broking, strong client management skills,...
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Finance Associate – Securities
3 days ago
Hong Kong Island, Hong Kong SAR China Green Lake Executive Search Co. Limited Full timeA leading executive search firm based in Hong Kong seeks an Assistant Finance Manager / Finance Manager. The ideal candidate will possess at least 2 years of relevant experience in the securities industry, with strong skills in client money management and financial operations. Responsibilities include processing client transactions, executing daily finance...
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Operations Executive
5 days ago
Hong Kong Island, Hong Kong SAR China Atrium HR Consulting Ltd Full timeOur client is part of an international Insurance and Financial Services group with offices in Hong Kong. They are seeking to hire anOperations Executive to facilitate, support, and coordinate functions so that the company can operate efficiently and focus upon its core competencies and objectives. Role Purpose The Operations Executive will support the...