Client Operations Executive

4 days ago


Hong Kong Island, Hong Kong SAR China Links International Full time

Client Operations Executive (Fluent Japanese/Korean Speaking) Professionally handle APAC corporate clients' inquiries via phone, email, and live chat, providing effective solutions to members and clients. Deliver exceptional customer service to members and key stakeholders, ensuring a positive experience. Manage all aspects of membership-related administrative tasks, maintaining accurate records and smooth operations. Prepare monthly billing statements and reports promptly and efficiently. Support the team by executing ad-hoc tasks as assigned. Qualifications Diploma or higher in Business Administration or a related field. Preferably 3 years of experience in account management/sales support within the banking/finance industry. Strong communication and problem-solving skills, with a proactive and detail-oriented mindset. Ability to multitask and thrive in a fast-paced environment. Excellent command of written and spoken English, Chinese (Cantonese and Putonghua) and Japanese (N2 is preferred) or Korean (TOPIK Level 5 is preferred) Proficient in other Asian languages is an advantage Well versed in MS Office and hands on experience in using systems #J-18808-Ljbffr



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