Associate, Network Management
7 days ago
Associate, Network Management & Participant Services The Participant Services (PS) team serves as the primary contact point for Post Trade’s Clearing Participants and Investors Participants, providing responsive support through daily phone and email inquiries. In addition to managing mass communications and engaging in operational projects, the team plays a critical role in ensuring seamless service delivery across cash and derivatives markets. Responsibilities Deliver and oversee timely, accurate, and professional phone and email support to participants in cash and derivatives markets, ensuring all inquiries are handled with courtesy and precision. Manage participant complaints and service dissatisfaction with empathy and efficiency, driving prompt resolution while upholding exceptional service standards. Collaborate with internal departments to resolve daily operational issues, escalating suggestions and complaints to relevant teams and maintaining robust feedback loops for continuous improvement. Administer requests related to broadcast messaging, ensuring data integrity and timely updates to all records. Proactively identify and implement opportunities to enhance service delivery and operational efficiency; lead or support initiatives that drive process optimization and risk mitigation. Facilitate internal and external training sessions on services, operational procedures, and new product offerings to ensure stakeholder readiness and compliance. Undertake additional projects and tasks assigned by the supervisor, contributing to team objectives and organizational priorities with agility and accountability. Ensure accurate documentation of operational procedures, process flows, business requirements, and functional specifications. Requirements University degree in Finance, Business Administration, Economics, or related disciplines. Knowledge of clearing/settlement/nominees/custodial operations in Hong Kong and global market. At least 3‑5 years of relevant experience, preferably in a well‑established financial organization. Candidates with fewer experiences can consider an officer role instead. Proven client service experience, including direct client interaction, issue resolution, and service delivery in a professional and timely manner. Proactive, flexible, innovative, ability to multi‑task and work under pressure. Team player with excellent communication, interpersonal and analytical skills. Excellent command of written and spoken English and Chinese. Proficiency in Putonghua is an advantage. Skilled in diagnosing complex problems, formulating actionable solutions, and leading end-to-end implementation to drive measurable impact. Familiar with MS Word, Excel, Access, and Chinese Word Processing, and proficiency in Macros and VBA is an advantage. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. #J-18808-Ljbffr
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Associate Network Engineer
5 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW1602 |01 Apr 2017 Associate Network Engineer Perform Network support, implementation and maintenance tasks. Perform Cisco router and switch configuration. Monitoring Network activities and troubleshoot Networking issues. Diploma Holder or above in Computer Studies, Networking & Telecommunication or equivalent. Holder Professional Certification of CCNA is...
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Associate Network Engineer
5 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW1602 |01 Apr 2017 Associate Network EngineerPerform Network support, implementation and maintenance tasks. Perform Cisco router and switch configuration. Monitoring Network activities and troubleshoot Networking issues. Diploma Holder or above in Computer Studies, Networking & Telecommunication or equivalent. Holder Professional Certification of CCNA is an...
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Associate Network Engineer: Build
7 days ago
Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full timeA leading recruitment company is seeking an Associate Network Engineer to support and maintain network systems in a fast-paced Technology & Telecoms environment. The ideal candidate should have a diploma in Information Technology and knowledge of network protocols. This role offers valuable experience and a competitive salary, based in the accessible Hong...
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Network Engineer Trainee
7 days ago
Hong Kong Island, Hong Kong SAR China ECCOM Network (HK) Limited Full timeJob Responsibilities Provide technical consultation of network design and planning to customers Provide technical support to network implementation, trouble‑shooting and management Provide technical pre‑sales support to sales team Develop and perform pre‑sales demonstrations/presentations to customers Develop and respond to customer’s request for...
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Participant Services
7 days ago
hong kong, Hong Kong SAR China Hong Kong Exchanges & Clearing Ltd Full timeA leading financial organization in Hong Kong is looking for an Associate in Network Management & Participant Services. You will provide professional support via phone and email to market participants, manage complaints, and improve operational efficiency. Candidates should have relevant experience in finance, strong client service skills, and fluency in...
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Associate Network Engineer- 20-30k
7 days ago
Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full timeJoin as an Associate Network Engineer in the Technology & Telecoms industry, where you will play a key role in supporting and maintaining network systems. This position, based in Hong Kong Island, offers an exciting opportunity to work in a fast-paced and innovative environment. Our client is a large organization in the Technology & Telecoms industry,...
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Hong Kong Island, Hong Kong SAR China ECCOM Network (HK) Limited Full timeA leading network consulting firm in Hong Kong is seeking candidates for a role that involves providing technical consultation for network design and planning. You will be responsible for delivering technical support during implementation and creating pre-sales demonstrations. Ideal candidates will have a degree in Computer or Information Engineering, with...
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Network Architecture
7 days ago
hong kong, Hong Kong SAR China ST Partnership Limited Full timeOn behalf of our esteemed client, a leading technology-driven enterprise, we are seeking a Network Architecture / Senior Network Manager to join their network team (approximately 4-5 members). This role reports to the Network Lead/ Manager and involves technical-level responsibilities in daily operations, project implementation, and network optimization. The...
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Network Architecture
7 days ago
Hong Kong Island, Hong Kong SAR China ST Partnership Limited Full timeOn behalf of our esteemed client, a leading technology-driven enterprise, we are seeking a Network Architecture / Senior Network Manager to join their network team (approximately 4-5 members). This role reports to the Network Lead/ Manager and involves technical-level responsibilities in daily operations, project implementation, and network optimization. The...
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IT Network Engineer
3 days ago
hong kong, Hong Kong SAR China Inspire Full timeJob Responsibilities Implementation: Manage scalable, secure, and highly available network project implementation across on-premises data centers and cloud environments (AWS, Azure, Alibaba Cloud). Cloud Networking: Configure and manage core cloud networking services, including VPCs/VNets, subnets, route tables, security groups/NACLs, and Direct...
