Prudential Hong Kong Limited | Chief Officer, Customer Proposition
2 days ago
Apply locations: Hong Kong (Group Head Office)
Time type: Full time
Posted on: Posted 3 Days Ago
Time left to apply: End Date: February 14, 2025 (27 days left to apply)
Job requisition id: 25010048
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
At Prudential, we offer comprehensive insurance solutions and services for customers across 24 markets in Asia and Africa. We are here to partner with our customers to help them achieve their goals in life and protect what matters most to them.
Job Responsibilities:
- Lead the overall development of differentiated customer propositions across markets, covering segment management, product proposition, value-added services, and partnerships.
- Establish an outcome/business-based approach to building targeted segments, including Gen Z, Family, and Golden age, driving the acquisition of new-to-Prudential customers and increasing customer engagement, with the objective of delivering business value and enhancing customer experience.
- Provide thought leadership to identify white space and innovation within our various propositions.
- Build Wealth propositions and capabilities to drive the growth of affluent, High Net Worth (HNW), and Ultra High Net Worth (UHW) segments, contributing incremental revenue to Prudential:
- Establish the Bermuda business and operating model.
- Ensure the competitiveness of HNW products and drive product innovation.
- Develop a distribution strategy tailored to acquiring HNW individuals, including private banks and international brokers.
- Capitalize our network in Asia to build cross-market referrals and capture offshore needs.
- Implement an HNW servicing model, including underwriting capabilities and case management.
- Create value-added services to enhance the value proposition, such as premium financing partnerships and trusts.
- Collaborate with our asset management arm, Eastspring, to capitalize on opportunities.
- Establish appropriate metrics and KPIs to monitor Wealth business growth.
- Drive commercialization of our customer base, prioritizing according to commercial value.
- Collaborate with and orchestrate across various internal stakeholders, including Distribution leads, Operations & Technology, and Product heads, to drive business outcomes.
Job Requirements:
- Minimum of 20 years of experience, with at least 10 years in senior leadership positions in Financial Institutions.
- Proven track record in managing global or regional business operations.
- Strong business acumen with extensive experience in managing Profit and Loss (P&L).
- Significant experience in insurance distribution and product management is preferred.
- Strong stakeholder management skills.
- Knowledge of the High Net Worth (HNW) business sector is a plus.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
#J-18808-Ljbffr-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timetime left to apply End Date: February 14, 2025 (27 days left to apply) job requisition id 25010045 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a...
-
Prudential Hong Kong Limited | Manager, ALM
7 days ago
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Business Development Internship
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full timeCompany OverviewPrudential Hong Kong Limited is a leading insurer that has been serving the community for over 150 years. Our purpose is to be partners for every life and protectors for every future, which inspires everything we do.
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeDirector, Health Engagement Apply locations: Singapore (Group Head Office), Hong Kong (Group Head Office) Time type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: 24090271 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeAssistant Manager, Customer Contact Centre (Correspondence) Apply locations Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id 24070414 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeSenior Officer, Personal Lines (GI Hotline) Apply locations Hong Kong time type Full time posted on Posted 9 Days Ago job requisition id 24100276 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeAssistant Manager/ Manager, Compliance Apply locations Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id 24120089 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeSenior Manager, Operational Risk Management Senior Manager, Operational Risk Management Apply locations Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id 24110184 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeManager, Application Management Manager, Application Management Apply locations: Hong KongTime type: Full timePosted on: Posted 24 Days AgoJob requisition ID: 24110377 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeSenior Manager, Group Administration & Medical Apply locations Hong Kong time type Full time posted on Posted Yesterday job requisition id 24120177 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeAssistant Manager, Life Underwriting Assistant Manager, Life Underwriting Apply locations: Hong KongTime type: Full timePosted on: Posted 30+ Days AgoJob requisition id: 24110355 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeAssistant Manager, Business Solutions (General Insurance) Apply locations: Hong Kong Time type: Full time Posted on: Posted 11 Days Ago Job requisition id: 24120283 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeAssistant Manager, Core Insurance Apply locations Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id 24100195 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people,...
-
Prudential Hong Kong Limited | Manager, Projects
2 weeks ago
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeManager, Projects & Operation Excellence (Claims) Apply locations Hong Kong time type Full time posted on Posted 3 Days Ago job requisition id 24120281 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured,...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeGroup Manager, Financial Planning and Analysis Group Manager, Financial Planning and Analysis Apply locations: Hong Kong (Group Head Office) Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: 24080233 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by...
-
Financial Data Transformation Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full timeCompany OverviewPrudential Hong Kong Limited is a leading insurer dedicated to providing innovative insurance solutions and exceptional customer service. Our purpose is to be partners for every life and protectors for every future.SalaryWe offer a competitive salary package, including a base salary of approximately HKD 480,000 per annum, plus benefits such...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeSenior Actuarial Associate, Actuarial Data Analytics and Solution Apply locations Hong Kong time type Full time posted on Posted 3 Days Ago job requisition id 24120289 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeDirector, Accounting and Reporting Workstream Data Lead Apply locations Singapore (Group Head Office) Hong Kong (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24080182 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeSenior Manager, Actuarial Modelling and Transformation Apply locations: Hong KongTime type: Full timePosted on: Posted 4 Days AgoJob requisition id: 25010012 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion...
-
hong kong, Hong Kong SAR China Prudential Hong Kong Limited Full timeSenior Group Manager Financial Planning and Analysis Apply locations Hong Kong (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24080235 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...
