Chubb Life Global Office: Senior Digital Product Manager

Overview Chubb Life Global Office: Senior Digital Product Manager Job Description Position Objective To be responsible for the entire lifecycle of a digital product/feature, from concept to launch and ongoing optimization To create and/or lead cross functional squads cross geography comprising of teams of internal/external/business/technology resources to deliver specified outcomes to time, cost and quality targets inclusive of scrumming the squad These projects may be standalone within a portfolio or may comprise a substantial workstream within a larger program To drive change across the markets to adopt new solutions To drive product development and manage product backlog alongside market POs Roles And Responsibilities Ensure user stories, UAT criteria, definition of ready, definition of done and acceptance criteria are clearly documented, and that delivery teams deliver to these documented expectations Drive decision-making and remove impediments to squad’s progress by influencing key stakeholders, and escalating issues appropriately Oversee all stages of product feature delivery managing the product roadmap to ensure alignment with business objectives and a seamless user experience, inclusive of scrumming the squad Develop and actively manage project plans in line with project management standards to ensure projects are delivered on time and within budget Manage delivery against project plan, monitoring progress and taking action to ensure project remains on track and within budget Manage financials including business case initiatives and ensure that all associated costs, and plans are incorporated Collaborate with business partners and stakeholders to understand and anticipate their needs and be able translate them into product and business requirements Be able and ready to develop, prioritize and maintain the product roadmap and squad backlog to drive speed-to-market and business impact, working alongside market POS Integrate activities, identifying and managing interdependencies (within and outside the project) so as to ensure coordinated delivery Manage relationships with a range of internal and external suppliers and stakeholders, business requirements, agreeing terms and ensuring delivery Act as a liaison between different departments (marketing, sales, design, engineering) to ensure alignment and smooth execution Plan and manage internal and external project resources (financial, human, technological etc.) to ensure delivery of project outputs to time, cost and quality criteria Agree and implement project reporting and control processes in line with project management standards Provide communication on project status, risk and quality analysis on a regular basis. Address risks, escalate on time to deliver projects properly. Continually seek out relevant industry product digital and technical knowledge and improve on professional skills by completing necessary development activities Qualifications With at least 8 years’ experience in managing projects; a plus experience in Claims and Underwriting in Life insurance are advantageous Digital product management experience and certification preferred e.g. scrum PO, displaying strong digital and agile delivery capabilities Oversee the product development process, including defining requirements, creating user stories, refining the backlog, scrumming the squad and driving with design and engineering teams Ability to conduct business analysis and create requirements where needed, identify business/product requirements gaps and coach the team to fulfil gaps Act as agile coach for the squad where required uplifting team competency Able to work under pressure and tight project schedule, and work flexibly under dynamic environment and geography Strong business acumen, self-motivated, result-oriented, strong communication skills Rigorous, autonomous, organized, committed, transparent Excellent communication and interpersonal skills to lead teams and influence stakeholders Understanding of common technology integration patterns, web development, UI/UX principles, and emerging digital trends Strong ability to conduct market and customer research #J-18808-Ljbffr