Assistant Customer Onboarding Manager
6 days ago
About the Role We are currently seeking a high caliber professional to join our team as Assistant Customer Onboarding Manager . Responsibilities Identify CDD requirement gap by analyzing customer information to ensure collection of sufficient information and supporting documents required for the completion of the account opening Understand customer context, oversee goals, and provide product information to best serve Improve product penetration and customer retention and help foster positive customer relationships Oversee the end‑to‑end CDD and onboarding process and ensure execution excellence Reengineer the customer on‑boarding process flow to continuously improve efficiency and effectiveness Make recommendations on all client onboarding decisions according to the sufficiency in fulfilling CDD requirements and raise exception / variance approval requests with sufficient justifications Qualifications University degree in Business Administration or related disciplines Proven years of work experience in providing high standard of customer service preferred Knowledge in commercial banking and Know Your Customer (KYC) regulatory requirements on corporate customers Passes in the Hong Kong Securities and Investment (HKSI) Paper 1, 7 and 8 Experience in handling CDD review for corporate customers preferred Good communication and interpersonal skills Proficiency in both spoken and written English and Chinese High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage About Hang Seng Bank Hang Seng’s Commercial Banking business provides customised one‑stop financial solutions to our corporate customers, from prime small and medium‑sized businesses to publicly listed companies. We offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e‑Banking services. The employment is subject to the Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. #J-18808-Ljbffr
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Assistant Onboarding
6 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeA leading commercial bank in Hong Kong is seeking an Assistant Customer Onboarding Manager. In this role, you will analyze customer information, ensure compliance with CDD requirements, and improve customer relationships. The ideal candidate possesses strong communication and interpersonal skills, a degree in Business Administration, and knowledge of KYC...
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Assistant Customer Onboarding Manager
4 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further....
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CDD Assistant Manager: Onboarding
4 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA global banking and financial services organization is seeking an Assistant Manager, CDD in Hong Kong. The role involves supporting customer onboarding and conducting due diligence reviews. The ideal candidate will have at least 3 years of relevant experience in handling KYC and customer due diligence, and must be proficient in English and Mandarin. This...
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Assistant Manager, Onboarding Implementation
6 days ago
Kowloon, Hong Kong SAR China KPay Merchant Service Limited Full timeKPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 72,000 merchants across Australia, Hong Kong, Japan and Singapore, KPay is unleashing merchants' growth potential by building a one‑stop platform for financial management, business...
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Corporate Banking Onboarding Lead
4 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading financial institution is seeking an Assistant Customer Onboarding Manager in Hong Kong. This role focuses on improving customer relationships, ensuring compliance with KYC requirements, and enhancing the onboarding process. The ideal candidate has a degree in Business Administration, proven customer service experience, and is proficient in English...
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Associate/ Senior Associate
6 days ago
Kowloon, Hong Kong SAR China FundPark Limited Full timeAssociate/ Senior Associate - Client Onboarding, KYC FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to...
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Kowloon, Hong Kong SAR China DBS Full timeJob Description - Senior Officer/Officer, Bank Account Customer Onboarding, Consumer Banking Group Operations (WD79873) Job Description Senior Officer/Officer, Bank Account Customer Onboarding, Consumer Banking Group Operations - ( WD79873 ) Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and...
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Senior Cloud Service Onboarding and Support
6 days ago
Kowloon, Hong Kong SAR China Superhub Limited Full timeA leading cloud solutions company in Hong Kong is seeking a Customer Service Officer to support clients in onboarding and managing their cloud services. This is a key role where you'll handle customer inquiries and assist with billing support, providing friendly assistance. The position offers annual and special leaves, an attractive remuneration package,...
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Merchant Onboarding
4 days ago
Kowloon, Hong Kong SAR China KPay Merchant Service Limited Full timeA leading fintech company in Hong Kong seeks an Operations Assistant to streamline merchant onboarding and ensure accurate documentation. The ideal candidate will possess a Degree or Higher Diploma, with at least 1 year of relevant experience in operations. Proficiency in Cantonese and English is essential, alongside strong attention to detail. The role...
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Kowloon, Hong Kong SAR China DBS Bank Full timeSenior Officer/Officer, Bank Account Customer Onboarding, Consumer Banking Group Operations Join to apply for the Senior Officer/Officer, Bank Account Customer Onboarding, Consumer Banking Group Operations role at DBS Bank. Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient...
