Quality Assurance Manager

Overview We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. Job Summary The QA Manager will lead the Quality Assurance team to ensure the delivery of high-quality software products that meet customer expectations and comply with industry standards. This role requires strong leadership, strategic thinking, and hands-on experience in software testing and quality processes. The QA Manager will collaborate across cross-functional teams to define quality strategies, enforce best practices, and drive continuous improvement. Key Responsibilities Lead, mentor, and manage the QA team, fostering a culture of quality, collaboration, and innovation. Develop and execute comprehensive test strategies and quality plans aligned with organizational goals. Oversee the planning, design, and execution of various types of testing, including functional, regression, performance, security, and automation testing. Collaborate closely with Product, Development teams to integrate quality practices into the development lifecycle. Define QA metrics, monitor test coverage, defect rates, and test execution to measure quality and identify areas for improvement. Drive the adoption and improvement of test automation frameworks and tools to accelerate testing cycles and improve accuracy. Establish and enforce standard testing methodologies, policies, and documentation best practices. Manage QA resources, including recruitment, training, and performance evaluation. Coordinate with stakeholders to prioritize testing efforts based on risk, impact, and business needs. Lead efforts for CI/CD pipeline integration, ensuring automated testing supports agile development and frequent releases. Stay current with emerging QA trends, tools, and technologies to continuously enhance the team’s capabilities. Handle escalations related to quality issues and participate in root cause analysis and corrective actions. Required Qualifications Experience with test automation frameworks and scripting languages (Python, Java, JavaScript). Knowledge of blockchain and cryptocurrency application testing is advantageous. Familiarity with cloud platforms and containerized environments. Strong analytical, problem-solving, and decision-making skills. Strong verbal and written communication skills in English & Chinese is a must Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Work Perks: crypto.com visa card provided upon joining Are you ready to kickstart your future with us? Benefits Competitive salary Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world\'s fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. #J-18808-Ljbffr