Deputy Branch Manager

2 days ago

Hong Kong Island, Hong Kong SAR China OCBC Full time

Join to apply for the Deputy Branch Manager role at OCBC As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. What You Do Co‑ordinate with Branch Manager to collaborate branch sales and operation teams Oversee in‑branch counter operation efficiency, operation control and quality, ensure overall branch premises is in good order for daily operations Ensure full compliance to laid down branch operation procedure and process Manage branch audit review and in‑branch control checking Resolve branch counter related complaints & provide in‑branch operation briefing Guide and coach branch operation staff on need‑based sales referrals Oversee sales operations to ensure full compliance and mitigate risks Monitor and enforce compliance with regulatory requirements and internal operational procedures related to wealth management sales Collaborate with Risk Stewards to address findings and reinforcement Who You Are Minimum 7 years’ relevant branch operation experience Diploma or above Solid people management skill Good communication and interpersonal skills Strong self‑motivation and able to work under pressure Proficiency in both written and spoken English, Chinese and Putonghua Pass in HKSI and IIQE Licensing Examinations What We Offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry‑leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. #J-18808-Ljbffr

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