RES Account Manager

4 days ago

hong kong, Hong Kong SAR China Citigroup Inc. Full time

The Mortgage Analyst 2 is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs. Responsibilities Track incoming data, including submissions, logins, booking, and disbursal numbers to ensure overall targets are being met. Acquire new clients through tele-caller supported outbound calling and micromarketing activities. Regularly engage with any of the following support teams: service team, product team, credit administration team, credit policy team, acquisition teams and senior managers/team leaders. Complete client handling beginning with sourcing and serve as the first point of contact for any client concerns or questions. Analyze client interests, problems, and potential need for new products and services. Conduct client, vendor, and channel meetings 50% of the time and perform revenue optimization activities. Receive training and assistance for team members including sales executives and tele-callers. Organize marketing activities to get new sources of lead generation and new business. Conduct first level risk analysis to understand fitment with Citi’s policies. Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications 0-2 years of relevant experience Experience in the financial sector and sales preferred Working knowledge of related financial regulations and mortgage transaction structure General understanding of regulatory compliance, guidelines and regulations Consistently demonstrates clear and concise written and verbal communication Effective problem-solving and negotiation skills Education Bachelor’s degree/University degree or equivalent experience Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

  • Project Manager

    6 days ago

    Hong Kong Island, Hong Kong SAR China Captiare Limited Full time

    Project Manager (Process re‑engineering/ Transformation) My client, a reputable bank, seeks a proactive and innovation Project Manager to implement projects of process re‑engineering or improvement. For example managing new migration project, process re‑engineering and supporting any operation‑related projects. Suitable candidate shall co‑ordinate...

  • Banking Transformation Project Manager

    6 days ago

    Hong Kong Island, Hong Kong SAR China Captiare Limited Full time

    A reputable bank in Hong Kong is seeking a proactive Project Manager specializing in process re-engineering and transformation. The successful candidate will oversee projects related to migration and operational improvements while coordinating with business users and IT. Ideal candidates should possess 5-7 years of banking experience, a solid understanding...

  • RES Account Manager

    6 days ago

    hong kong, Hong Kong SAR China Citibank (Hong Kong) Limited Full time

    Job Overview The Mortgage Analyst 2 is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build...

  • Account Manager

    6 days ago

    Hong Kong Island, Hong Kong SAR China Seeds Talent Solution Limited Full time

    Our client, Openjobs Limited ( , is now looking for an Account Manager / Senior Account Manager to join the fast-growing team. About the job As an Account Manager, you will play a crucial role in maintaining and growing relationships with the clients. You will be responsible for understanding client needs, providing exceptional service, and ensuring the...

  • Account Manager

    6 days ago

    hong kong, Hong Kong SAR China Adyen Full time

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...

  • Manager, Operational and Technology Risk

    2 days ago

    Hong Kong Island, Hong Kong SAR China Manager, Operational and Technology Risk Full time

    Manager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...

  • Senior Insurance Accountant — GAAP, SOX

    4 days ago

    Hong Kong Island, Hong Kong SAR China Hong Kong Executive Search Full time

    A recruiting firm in Hong Kong is seeking a finance professional with over 5 years of experience in the (re)insurance industry or public accounting. The candidate will support U.S. GAAP reporting, manage SOX documentation, and prepare management reports. Must have a Bachelor's degree in Accounting/Finance, CPA or Chartered Accountant certification, strong...

  • Accountant, HK Finance

    4 days ago

    Hong Kong Island, Hong Kong SAR China Hong Kong Executive Search Full time

    Location Hong Kong Responsibilities Support the monthly reports for the U.S. GAAP reporting to ensure accurate, reliable, and timely financial and management reporting to senior management. Handle the SOX documentation related to finance procedures and provide audit support and documentation for external, internal and SOX audits. Prepare the management and...

  • Senior Product Manager

    2 weeks ago

    hong kong, Hong Kong SAR China HSBC Full time

    Senior Product Manager - Account Solutions HSBC Central & Western District, Hong Kong SAR We are currently seeking a high calibre professional to join our team as a Senior Product Manager, Account Solutions . Responsibilities Lead a team of professional Account Solutions Managers to define and establish product strategies with respect to account solutions,...

  • Partnerships Senior Manager, Southeast Asia

    6 days ago

    Hong Kong Island, Hong Kong SAR China Partnerships Senior Manager, Southeast Asia Full time

    Partnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...