Service Delivery Engineer
6 days ago
As a Service Delivery Engineer, you will be responsible for maintaining positive relationships with customers, identifying their needs, and overseeing the delivery of services. You will provide technical remote support and training for all technology equipment, including PCs, Macs, printers, and video conference systems. Additionally, you will manage the inventory of hardware and software, handle the systems' life cycle, and coordinate vendor contracts related to end-user equipment. You will administer accounts and resources through Active Directory and have familiarity with cloud-based solutions like Microsoft Office 365 and Azure. Understanding basic networking concepts, such as TCP/IP, DNS, and DHCP, will be essential. Incident support, change management, and providing end-user support and troubleshooting for software applications and computer hardware will also be part of your responsibilities. You will perform VIP or ad-hoc tasks as assigned, log information into the ticketing system, and report to your technical supervisor while managing duties with proper time management. Requirements 1-3 years of experience in IT, with desktop support experience being a plus. Willingness to learn new technologies and adapt to changes in the IT environment. Ability to work independently as well as part of a team. Availability to work occasionally on weekends or outside regular business hours, if required. Fresh graduates are welcome. Certification in a relevant area can be a plus. Good communication skills in both Chinese and English. As a Service Delivery Engineer, you will also possess the skills and attributes of a Service Delivery Manager, such as maintaining positive customer relationships, managing conflicts, reducing costs without compromising customer satisfaction, and collaborating with team leaders to address service-related issues. Your application will include the following questions How many years' experience do you have as a Service Delivery Engineer? How many years' experience do you have in the IT industry? How many years' experience do you have as a Delivery Engineer? Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? About Xenus Technology Limited Xenus Technology Limited is a market leader providing qualitative products and IT solutions, including relocation, cabling, system migration, networking, communications solutions, business applications, servers and storage systems. Our services allow customers to focus on their core business developments while enjoying the best infrastructure supports. #J-18808-Ljbffr
-
Specialist, Building and Systems Engineering
4 days ago
Kowloon, Hong Kong SAR China UPS Parcel Delivery Service Limited Full timeSpecialist, Building and Systems Engineering As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and...
-
End User Services Engineer – IT Support
2 weeks ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeA leading bank in Hong Kong is seeking an End User Services Analyst Engineer. The role involves providing technical support, managing IT operations, and collaborating to enhance service delivery. Candidates should have a Bachelor's degree, experience in customer service management within IT, and fluency in English, Chinese, and Cantonese. This is a full-time...
-
Client-Centric IT Service Delivery Engineer
6 days ago
Kowloon, Hong Kong SAR China Xenus Technology Limited Full timeA leading IT solutions provider in Hong Kong is looking for a Service Delivery Engineer. This role involves maintaining customer relationships, providing technical support for various devices, and managing hardware and software inventories. The ideal candidate should possess technical support skills, understanding of networking concepts, and good...
-
Kowloon, Hong Kong SAR China UPS Parcel Delivery Service Limited Full timeA leading logistics company in Hong Kong is seeking a Specialist in Building and Systems Engineering. You will assist with bid processes, project scheduling, and construction inspections to ensure compliance with standards. Candidates should hold a Bachelor's Degree in Engineering or a related field, and possess skills in AutoCAD and communication. This role...
-
Kowloon, Hong Kong SAR China Huawei International Co., Ltd Full timeService Delivery Manager, IT Operations Solutions Add expected salary to your profile for insights Serving as the primary person-in-charge for clients for HUAWEI's IT Operations Service solution delivery, including O&M service delivery, calculating costs, identifying & mitigating risks, and taking the lead in developing annual project maintenance plans, etc....
-
Strategic Account Executive – Freight
6 days ago
Kowloon, Hong Kong SAR China UPS Parcel Delivery Service Limited Full timeA leading logistics company is seeking an experienced sales professional in Hong Kong. This role involves managing customer relationships, acquiring new business, and collaborating with internal departments. Ideal candidates will have a minimum of 2 years of direct sales experience and a passion for delivering results. The position requires proactive...
-
Service Delivery Manager
6 days ago
Kowloon, Hong Kong SAR China Clearwater Analytics Full timeJob Summary A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while...
-
Kowloon, Hong Kong SAR China - Full timeJob Description The Advisor / Senior Advisor - HR Service Delivery will serve as the primary liaison for ensuring the seamless and timely execution of HR operations, with a strong emphasis on compliance, payroll accuracy, and governance of HR processes. This role is pivotal in fostering operational excellence by collaborating closely with shared services,...
-
Senior Building Services Engineer — Design
6 days ago
Kowloon, Hong Kong SAR China Wings & Associates Consulting Engineers Limited Full timeA well-established consulting firm in Kowloon is seeking a skilled Building Services Engineer to manage and coordinate various projects including new builds and renovations. Ideal candidates will possess a degree in a related field and at least 5 years of experience in building services engineering design. Strong proficiency in both English and Chinese along...
-
Kowloon, Hong Kong SAR China AtkinsRéalis Full timeJob DescriptionOverviewThe Advisor / Senior Advisor - HR Service Delivery will serve as the primary liaison for ensuring the seamless and timely execution of HR operations, with a strong emphasis on compliance, payroll accuracy, and governance of HR processes. This role is pivotal in fostering operational excellence by collaborating closely with shared...
