End User Services Engineer – IT Support

A leading financial institution in Hong Kong is seeking an End User Services Analyst Engineer to provide remote and on-site technical support. This role involves identifying and resolving issues, managing IT operations, and implementing customer service policies. Ideal candidates have a Bachelor’s degree and strong customer service experience in IT,...

A prominent financial institution in Hong Kong is seeking an experienced End User Services Manager to oversee the support services team and ensure quality delivery. The ideal candidate will have at least 7 years of experience in End User Services, preferably in banking, along with a Bachelor's degree in Computer Science or IT. Strong communication skills,...

End User Services Manager We are seeking a high‑calibre professional to join our department in Hang Seng Information Technology to drive end‑user support services. Responsibilities Manage end user services support team to ensure end‑user support services are delivered with good quality. Develop and manage the team to deliver standardised IT services...

Job Overview Provide in-house / on-site technical support services for end users. Deal with hardware & software related issues: PC/Notebook, Window 7/10/11, VC support (Webex, Zoom, VooV Meeting), laptop & mobile devices (Apple OSX/iOS/Android) etc. Support O365/M365 applications including Outlook, OneDrive, Excel, Teams and SharePoint, escalating complex...

A leading banking institution in Hong Kong seeks an experienced End User Services Manager to lead a support team, ensuring high-quality service delivery. The ideal candidate possesses over 7 years of experience in End User Services within the banking industry, with strong managerial skills and the ability to communicate effectively with diverse stakeholders....

Senior Manager - End User Technology and Support Role Objective The Senior Manager – End User Technology & Support is responsible for delivering a secure, reliable, and optimised end‑user technology ecosystem across the enterprise. This role provides strategic leadership and operational oversight of end user technology, deskside support, VIP support, and...

A prominent consulting company located in Hong Kong is seeking a dedicated Technical Support Specialist. You will provide in-house and on-site technical support, troubleshoot issues related to PCs and software, and assist with O365 applications. The ideal candidate should possess a diploma in IT or a related field with at least one year of experience in...

Some Careers Have More Impact Than Others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Chief...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Chief...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Chief...