Guest Experience Supervisor

A luxury hotel in Hong Kong seeks a Guest Services Supervisor/Senior Guest Services Agent. You will provide exceptional guest experiences and ensure daily operations run smoothly. This role requires a minimum of 4 years in hotel front office services and strong communication skills, particularly in English and Cantonese. Ideal candidates will showcase...

Guest Relations Supervisor - Family Experience Add expected salary to your profile for insights Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and...

A luxury hotel in Hong Kong is seeking a Regent Experience Supervisor – Airport to lead its airport operations team. In this role, you will ensure a seamless arrival and departure experience for guests, delivering exceptional service and maintaining high hospitality standards. You will be responsible for training and motivating the airport team, managing...

A luxury hotel in Hong Kong is seeking a Concierge Supervisor to oversee lobby duties and assist guests. The ideal candidate will have at least 3 years of experience in the hotel industry, with 1 year in a supervisory role. Responsibilities include greeting VIP guests, handling customer feedback, promoting hotel amenities, and providing travel insights....

A prestigious hospitality group in Hong Kong is looking for a Guest Services Supervisor to join their front desk team. The role involves supervising check-ins and check-outs, greeting VIP guests, and ensuring top-notch guest experiences. With a minimum of 3 years in the hotel industry and strong communication skills in English and Chinese, the ideal...

A renowned hotel in Hong Kong is seeking a skilled Front Desk Supervisor to enhance guest experiences by delivering excellent service. Responsibilities include supervising Front Desk activities, training staff, and coordinating room assignments. Ideal candidates should have a tertiary education in Hospitality Management and at least 2 years of customer...

A leading hospitality establishment in Hong Kong is seeking a Floor Supervisor to maintain high standards of cleanliness and manage guest interactions. The ideal candidate will have over 3 years of experience in a supervisory role within the hotel industry and possess strong communication skills in English, Cantonese, and Putonghua. Responsibilities include...

Join to apply for the Guest Services Supervisor role at IHG Hotels & Resorts . Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Supervisor at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations...

A leading hospitality company in Hong Kong seeks a dedicated Guest Services Supervisor to manage guest check-in and training staff. Successful candidates will have at least 5 years of experience in customer service, with over 2 years in a supervisory role. Bilingual skills in English and Chinese are required. This full-time role offers the chance to work in...

A prominent hospitality organization located in Hong Kong is seeking a Front Desk Supervisor to oversee guest operations and ensure personalized service. The ideal candidate will have a Higher Diploma in Hospitality Management, 3 years of experience in hotels with at least one in a supervisory role. Strong leadership and customer service skills are...