Production Management

6 days ago

hong kong, Hong Kong SAR China Optimum Solutions (Hong Kong) Limited Full time

Production Management (Tech app-SWIFT, payment hub, bond/FX/IR trading) Production Management for Business Tech applications (Tech applications like artificialintelligence,machinelearning,algorithmictrading,high-frequencytrading,blockchain,andcloudcomputing- Tech application desired- Core banking system, SWIFT, payment hub, bond/FX/IR trading Key responsibilities: Manages release, Prod/Dev/QA environment Manages SWIFT, ICL, external third-party engagement Manages Market and Regulatory exams, reporting Operational Excellence: Maintain operational stability for front office business applications by managing daily tasks and ensuring a stable environment. Continuously enhance the main monitoring tool and support the automation of repetitive tasks. Perform morning and weekend checks with global teams to ensure system readiness. Stakeholder Engagement: Collaborate closely with key stakeholders, including the head of the trading desk and technology managers Service Implementation and Management: Participate in the rollout and management of new services. Plan, review, and execute change releases into the production environment, working with various teams to minimize incidents. Act as the initial point of contact for incident management queries and escalations. Lead major incidents, facilitate bridge calls, coordinate investigations, and manage internal communications. Produce and manage post-incident reviews, chair review meetings, and assign action/task tickets to remediate problems. Update the wiki post-incident to document known errors and workarounds for the support team. Collaborate with team members on shifts and provide on-call coverage as needed. Work with global counterparts to address issues collectively and operate in a 'follow the sun' model to resolve issues globally. Coordinate and participate in annual disaster recovery drills. Requirement Experienced in release management. Finance banking/trading systems experience preferred. Excellent interpersonal and communication abilities in English. Technical Knowledge Demonstrable strong working knowledge of theITIL Service Management framework. Working knowledge of UNIX and Linux operating systems. Proficient in SQL and Shell scripting. Experiencemanaging platforms in Linux and Windows environments. Familiarity with monitoring tools such as Autosys, ITRS Geneos, and Dynatrace. Understanding and experience with Agile methodology Nice to have skills Domain Knowledge: Strong understanding of APAC equities markets and prime brokerage business. Technical Expertise: Experience with Java, Kafka, Python, and Kubernetes. Qualifications and Experience: University qualification with IT Major Minimum 8+ years working experience in Investment Banking application Support or Securities Trading industry with relevant exposure to development and support. #J-18808-Ljbffr

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