Assistant Manager

3 days ago

Hong Kong Island, Hong Kong SAR China The Silveri Hong Kong – MGallery Full time

Job Description Ensure respect of the Brand standards, 5 stars hotel service, management rules and manager directions Take orders and serve customers using the point‑of‑sales system. Communicate food orders with Kitchen team to ensure meals are cooked as ordered. Responsible for handling all cash and credit card transactions for all food and beverage purchases. Managing food and beverage operations within budget and to the highest standards Ensure beverage and condiments are stocked properly and consistently throughout shift. Prepare and serve all type of beverages (including alcohol) Guide & train the team to follow up Service standards Identify customers needs and respond proactively to all of their concerns Accurately answer customers’ questions and provide information on food and beverage details, hotel operations hours (swimming pool , gym , f&b outlets) Maintain a memorized knowledge of the menu, prices and ingredients , offer , promotions, discount Provide assistance to other teammates if operations needs. Perform other duties as assigned or required by upper management. Requirements 2 years experience in F&B management (Hotel & Independent restaurant) are required 5 years experience in F&B (Hotel & independent restaurant) Strong verbal and written communication skills (English, Cantonese, Mandarin) Ability to spot and resolve problems efficiently Leadership skills Ability to manage personnel and meet financial targets Guest-oriented and service-minded Culinary school diploma or degree in food service management or related field More Job Information Job Function 餐飲 · 酒店 - 餐廳主任 · 經理 Location 東涌 Employment Term 全職 Employment Term 長期 Education 文憑或相等程度 #J-18808-Ljbffr

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