($23K, 5 Day on shift) Customer Service Officer

3 days ago


Hong Kong Island, Hong Kong SAR China Faithful Search Limited Full time

($23K, 5 Day on shift) Customer Service Officer (Call Centre Operations) Provide premium customer services to tenants, customers and the public through telephone and written communication. Take ownership of all customer requests and report customers’ feedback and comments to the building’s Management for actions. Keep abreast of company portfolio’s knowledge, events and marketing programs. Support and help update the various customer service-related systems. Support and assist marketing and promotional activities. Requirements HKCEE/HKDSE or equivalent Fresh graduates are welcome Pleasant telephone manner, strong interpersonal skills and service oriented Fluent spoken in English and Mandarin Able to work under pressure and independently Proficient in PC operation and MS Word, Excel, Power Point and Chinese Word Processing Immediate availability is preferred Interested parties please email your full resume in Word format with current and expected salary, and date of availability to Faithful Search. All personal data collected will be used for recruitment purpose only and kept confidential. #J-18808-Ljbffr



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