Head of Underwriting

3 days ago

Hong Kong Island, Hong Kong SAR China Ambition Full time

Head of Underwriting (up to HKD 150K) | Open to Relocation Oversee and lead the Life Insurance Underwriting team, ensuring alignment with business objectives and service standards. Serve as the subject matter expert across simplified, comprehensive, and high-net-worth underwriting, as well as claims adjudication for all life insurance offerings. Advise senior leadership on strategies to establish and sustain long-term mortality and morbidity assumptions. Contribute technical underwriting and claims insights to support product innovation and optimize the performance of the existing policy portfolio. Develop, maintain, and enhance underwriting and claims frameworks, including policies, procedures, and manuals, ensuring compliance with internal governance and external regulations. Own and manage key processes and controls, conducting regular assessments to identify risk exposures and drive continuous improvement. Manage third-party relationships and vendor oversight, including performance monitoring, contract evaluation, pricing input, and strategic alignment to ensure service delivery meets expectations. Identify and implement opportunities to streamline workflows and enhance operational productivity. Ensure team output aligns with business demand and service level expectations. Coordinate daily operations across multiple teams, setting priorities and allocating resources effectively. Define performance benchmarks and quality targets to support production efficiency and financial outcomes. Lead the execution of transformation initiatives and change management programs as directed by senior leadership. Design and implement standard operating procedures in line with the Business Services Operating Model, while documenting and addressing any region-specific variations. Requirements Bachelor's degree in Business, Insurance, or a closely related field. Professional designations such as ALU, FLMI, or CLU are strongly preferred. At least 15 years of experience in life underwriting and claims, including 5+ years in the HNW segment. Proven leadership background with a minimum of 10 years in management roles. Holds underwriting authority for high-value cases, typically USD 20 million or above. Exceptional skills in communication, relationship-building, and critical analysis. Highly driven, resilient, and thrives in fast-paced environments. Fluent in both English and Chinese (spoken and written). #J-18808-Ljbffr

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