Data Analytics

2 days ago

Kowloon, Hong Kong SAR China China Construction Bank (Asia) Full time

Responsibilities Explore the availability, access and transformation/use of unstructured data (browsing data, voice, email, picture, videos) for analytics and customer contact purpose Hands‑on develop advanced analytics / machine learning‑based solutions to uplift effectiveness of analytics, modelling and customer contact riding on supervised / unsupervised machine learning techniques unstructured data e.g. digital footprint Study, develop and business implement speech and text analytics Integrate customer external and internal data, structured and unstructured Develop close‑loop learning path and ensure insights and learnings are carried out for continuous customer interactions As the subject‑matter expert, trainer and advocate to uplift the machine learning skillset and culture of the existing analyst pool Requirements Bachelor’s / Master’s degree in Computer Science, Data and Information Management or a related discipline Data scientist with a minimum of 8 years of hands‑on experience in developing and executing large‑scale analytics deliverables / projects in the Financial Services Industry Deep experience in applying artificial intelligence and machine learning techniques / algorithms, infused with industry knowledge, to enhance business strategies Strong capability to transform analytical concepts and developments into business strategies and applications for the uplift of business value Ability to build strong stakeholder relationships through thorough understanding of business requirements and the ability to analyse issues to find effective solutions Solid experience in training analysts on machine learning techniques Effective presentation, communication and interpersonal skills Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years. All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request. #J-18808-Ljbffr

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