Customer Service Representative
5 days ago
Customer Service Representative (Web3 - Japanese / Chinese Speaking) Join to apply for the Customer Service Representative (Web3 - Japanese / Chinese Speaking) role at Grvt Responsibilities Help troubleshoot problems for customer accounts and other account related issues, offering comprehensive trading and campaign information. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Demonstrate an in-depth understanding of products, functions, features and benefits. Assist with users via live chats, ensuring prompt and accurate responses. Identifying enquiries, escalating accordingly and resolving enquiries, conduct, collaboratively with relevant teams. Manage institutional Telegram chats, providing high-quality support to institutional clients. Qualifications A minimum of 2 years’ experience in customer service. Proficient in customer relationship management systems and data analysis. Strong motivational skills, with the ability to thrive both independently and as part of a team. Excellent communication and interpersonal abilities, with a commitment to customer satisfaction. Experience or familiarity with the Intercom Ticketing System is highly desirable. Capable of effectively managing institutional Telegram chats. Familiarity with institutional APIs is a significant advantage. Strong written and spoken Japanese & Chinese skills. Knowledge of cryptocurrencies or digital payments is a plus. Available to work in the Asia Timezone, ideally based in Asian region. Location: Hong Kong SAR Salary: $6,000.00-$12,000.00 (Negotiable) #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Hong Kong Island, Hong Kong SAR China Nobel Biocare Full timeJoin to apply for the Customer Service Representative role at Nobel Biocare . Job Description Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical...
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Customer Service Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Sprout In Motion Full timeSprout In Motion uses a multi-disciplinary approach to help children and adolescents overcome learning, emotional, and behavioral challenges. We empower families with the knowledge and skills to meet the challenges of raising a child with special needs. Our team includes highly qualified clinical and educational psychologists, counselors, speech therapists,...
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Customer Service Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Delken Group Limited Full timeOur client is a leading wholesaler and distributor of electronic equipment. Customer Services Representative (Electronic products) Responsibilities: Handle customer’s enquiries, complaints of Pre-sales and After-sales via call, email and web chat in a timely and professional manner Process order/quotation submitted via fax, email and Internet Perform ad...
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CUSTOMER SERVICE REPRESENTATIVE
3 days ago
Hong Kong Island, Hong Kong SAR China HK Montage Full timeWith the expansion of the area of business, a creator of an award winning, industry leading cloud platform that specialized in supply chain management for many fortune 500 companies around the world is looking for the following position: Customer Service Representative Responsibilities Handle live chat, customer calls and helpdesk support on our daily deals...
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Hong Kong Island, Hong Kong SAR China The Bank of East Asia, Limited Full timeBranch - Customer Services Representative (Teller) (Job ID 3705) Job Responsibilities Provide high‑quality and customer‑friendly counter services to customers Handle daily financial transactions and customers' enquiries Refer customers to respective colleagues to satisfy other financial needs Provide excellent service in handling customer issues and...
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Customer Service Representative
5 days ago
hong kong, Hong Kong SAR China Global Payments Inc. Full timeJoin Global Payments Inc. as a Customer Service Representative: handle inbound and outbound calls to merchants and support credit card payment processing. Responsibilities Provide professional quality customer service through inbound and outbound calls to merchants’ inquiries on credit card payment processing. Establish a good relationship with merchants...
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Senior Customer Services Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Hysan Development Co Ltd Full timeSenior Customer Services Representative (Shopping Mall) To provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers. Key Responsibilities Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall. Handle customers'...
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Hong Kong Island, Hong Kong SAR China Manulife (International) Limited Full timeAdd expected salary to your profile for insights The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Customer Service Representative/ Customer Service Officer, Customer Call Centre with the resources to solve critical problems for the future of our business, which...
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Customer Service Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Chiron Healthcare Group Limited Full timeCustomer Service Representative (5 days) Perform full range of receptionist in a clinic setting. Deliver professional and high quality service experience at front desk. Handle patients’ registration and verify patients’ medical card. Handle phone inquiry and booking in a timely and professional manner. Assist in examination procedures, such as blood...
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Hong Kong Island, Hong Kong SAR China RemoteVA Full time2 days ago Be among the first 25 applicants Job Description: Bilingual English‑Mandarin/Cantonese Customer Service Representative Position Overview We are seeking a highly skilled and customer-oriented Bilingual Customer Service Representative fluent in English, Mandarin, and Cantonese . The role involves providing exceptional support to clients via phone,...