SALES COORDINATOR

3 days ago


Kowloon, Hong Kong SAR China Leadingnation Full time

THE COMPANY 公司簡介 European multinational company 歐洲跨國公司 Brand owner: electronic component, industrial materials and parts 品牌擁有者:電子零件,工業材料與零件 Hong Kong office : serve as a regional hub for exporting and distributing to China & APAC market 香港辦事處 : 旨在作為區域樞紐,負責向中國及亞太市場出口與分銷 Factories: 20+ production sites located globally 工廠:全球設有超過20 個生產基地 ROLE SUMMARY 職位概要 Report to Customer Service Manager. Responsible for the entire order process of assigned customers for China and Asia Pacific market. This includes handling orders from receipt through shipment completion, ensuring smooth coordination among customers, factories, and logistics providers, and maintaining accurate documentation and timely delivery. 向客戶服務經理匯報。負責中國及亞太市場指定客戶的整個訂單流程。工作內容包括從接單到出貨完成的全程處理,確保客戶、工廠及物流供應商之間的順暢協調,並維持準確的文件紀錄及及時交付。 IDEAL CANDIDATES 理想人選 Degree holder or tertiary education 大學畢業或高等教育 5+ years experience in order processing, shipping documents, logistics, or related 五年以上訂單處理、船務文件、出貨文件、物流或相關工作經驗 Experience in trading companies, distributors or sales offices is a plus 具備貿易公司、分銷商或銷售辦公室工作經驗者更佳 Experience in China market or APAC market is a plus 具備中國市場或亞太市場工作經驗者更佳 Proficient in English, Chinese and Mandarin 良好英文、中文及普通話 JOB DUTIES 工作職責 Handle the full order cycle from order receipt, confirmation, processing, shipment arrangement, and completion. 負責完整的訂單流程,包括接收訂單、確認、處理、出貨安排及完成。 Verify order details, pricing, and product availability with customers and factories. 與客戶及工廠核實訂單細節、價格及產品供應情況。 Prepare and review ship documents, invoices, and customs declarations to ensure compliance. 準備及審核出貨文件、發票及報關資料,以確保合規。 Liaise with internal teams, logistics providers, and external partners to coordinate smooth delivery. 與內部團隊、物流供應商及外部合作夥伴聯繫,協調順利交貨。 Track and monitor order status, proactively resolve delays or issues to meet deadlines. 追蹤及監控訂單狀態,主動解決延誤或問題,以確保交貨期限。 Maintain accurate records of orders, shipments, and customer communications. 保持訂單、出貨及客戶溝通的準確記錄。 Provide timely updates to customers and management on order progress. 及時向客戶及管理層匯報訂單進度。 Support continuous improvement of order management processes to enhance efficiency. 支援訂單管理流程的持續改進,以提升效率。 Assist in resolving customer inquiries or complaints related to orders and shipments. 協助處理與訂單及出貨相關的客戶查詢或投訴。 BENEFITS 福利待遇 13 months salary + performance bonus 13 個月薪金 + 表現獎金 Lunch allowance 午膳津貼 Transportation allowance 交通津貼 Medical insurance 醫療保險 Work-life balance culture 注重工作與生活平衡的企業文化 TO APPLY for this job or similar jobs For secure and confidential job application, please click the link below to obtain our email address. #J-18808-Ljbffr


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