Charterhouse Asia | Clinical Application Specialist

1 week ago


hong kong, Hong Kong SAR China Charterhouse Asia Full time
Clinical Application Specialist - Global Diagnostic & Medical Imaging

We are seeking an experienced (Senior) Clinical Application Specialist (Radiographer) to join our dynamic team. This role is crucial for supporting the implementation and use of our diagnostic imaging systems, ensuring that healthcare providers can effectively utilize our technologies to improve patient outcomes.

Key Responsibilities:

  • Provide expert technical support and guidance to healthcare professionals on the use of diagnostic imaging equipment.
  • Conduct comprehensive training sessions for radiologists, technologists, and other staff on system functionality, features, and best practices.
  • Assist in the installation and configuration of imaging systems at customer sites, ensuring seamless integration into existing workflows.
  • Diagnose and resolve technical issues related to imaging systems, collaborating with engineering and support teams as needed.
  • Gather and analyze user feedback to identify areas for improvement in our products and services.
  • Create and maintain user manuals, training materials, and technical documentation for imaging systems.
  • Work closely with sales, marketing, and product development teams to provide insights on customer needs and product enhancements.

Qualifications:

  • Bachelor's degree in Science/ Radiologic Technology, Medical Imaging, or a related field.
  • Occasional travel in APAC region is required.
  • Minimum of 5 years of experience as a radiographer or in a related application support role within the diagnostic medical imaging industry.
  • Proficiency in imaging modalities such as MRI, Mammo, CT, and X-ray.
  • Excellent verbal and written communication skills, with the ability to convey complex information to diverse audiences.
  • Strong analytical and troubleshooting skills, with a proactive approach to resolving issues.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Product Management, Science, and Health Care Provider

Industries: Medical Equipment Manufacturing, Hospitals and Health Care, and Health and Human Services

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