Head of Data Management, IWPB

HSBC Central & Western District, Hong Kong SAR Head of Data Management, IWPB HSBC Some Careers Grow Faster Than Others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day‑to‑day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening a world of opportunity by providing our customers with borderless banking and world‑class wealth management through best‑in‑class, mobile‑first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance. We are currently seeking a high calibre professional to join our team as Head of Data Management, IWPB. Role purpose HSBC’s Data Strategy vision is to transform the bank into a data‑led organisation through the provision of controlled, trustworthy, and secure data that empowers informed decision‑making and unlocks commercial value. Our Data Strategy Provide high quality data that allows better decision‑making and acts as an enabler for AI use cases; Uplift data literacy by empowering each employee to understand their data responsibilities and opportunities; Simplify the data landscape through removing data and technology duplication and driving data quality at source, ultimately reducing the number of downstream adjustments and reconciliations. Delivering the Data strategy unlocks critical benefits including driving business growth; meeting regulatory expectations; improving resiliency; allowing for reduced costs to operate; and creating the foundation for an improved colleague experience. The Head of Data Management, International Wealth, and Premier Banking is a senior leadership role within the CDAO organisation with accountability for our Business in International Wealth and Premier Banking (IWPB). Primary accountability for data standards, data risk management, data remediation activities and the implementation of data controls. Strong partnerships required with internal and external control and risk management teams including 2nd line of defense and legal as well as key regional regulators. Shape data platform strategy in the IWPB Business. Ensure support and engagement enabling strategic platforms to be uplifted and non‑strategic platforms are demised. Works in close partnership with the Businesses, Functions and Technology across HSBC and calls for exceptional stakeholder partnership and delivery capabilities. Key Priorities Include Act as a trusted advisor to the CDAO and Chief Commercial Officer on all data related matters. Develop and implement a comprehensive data risk management framework aligned to the CDAO and Chief Commercial Officer’s operational objectives and strategic priorities. Define and manage data ownership responsibilities within operational teams. Collaborate with technology and other business units to ensure data alignment and integration. Represent the data in cross functional projects and initiatives. Establish and enforce data governance policies and procedures within operational areas. Ensure compliance with relevant data regulation. Partner with operational leaders to identify and implement data‑driven process improvements. Drive data improvement / remediation initiatives, establishing and monitoring key performance indicators (KPIs) or appropriate risk metrics. Develop and deliver data training programmes for operational staff, fostering a culture of data accountability and continuous improvement. Principal Accountabilities And Responsibilities Data Strategy Act as a trusted advisor on all data matters within the International Wealth and Premier Banking Business. Drive adoption of Data Platform and Reference Data strategy in line with Board commitments. Drive demonstrable financial benefits or cost reduction. Stakeholder Engagement Provide ongoing engagement with stakeholders to ensure buy‑in and alignment to Group Data Strategy. This includes Business, Functions, ESG and Technology teams. Accountable lead in working with Businesses and Functions teams to secure sufficient funding for the execution of agreed data deliverables and support the prioritisation of funding. Subject Matter Expert Accountable lead for ensuring all stakeholders are sufficiently literate on data matters (e.g. controls, regulations and strategic objectives of Platform Strategy etc.) and accountabilities. Accountable lead for providing local perspective into global deliverables (e.g. changes to operating instructions). Data Controls Accountable lead for driving compliance with data control and data quality remediation within International Wealth and Premier Banking. Accountable lead for ensuring data control metrics are provided and utilised. Leadership & Teamwork Ability to lead and influence with gravitas, in the absence of authority, at the senior leadership level of a matrix organisation. Build and drive strong partnerships with key stakeholders who are responsible for management of Data Risk including Business and Infrastructure COO and CIOs. Build and lead a high calibre team whilst ensuring high engagement and motivation levels. Build a team which is collaborative, empowered and champions the Group data strategy. Establish a dynamic of innovation within the HSBC community. Develop critical skillsets in team members and provide a stimulating work environment. Establish effective career paths and mobility opportunities for teams. Promote an environment that supports diversity and inclusion, reflective of the HSBC brand & values. Work with key stakeholders in Data, Technology and across the Group to identify priorities and recognise potential areas of opportunities. Clearly communicates business strategy, requirements and performance expectations. Establish policies to attract, retain and motivate high calibre talent. Opening up a world of opportunity HSBC is committed to building a culture where all employees are valued, respected and opinions count. 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