Support Specialist

1 week ago


Hong Kong Island, Hong Kong SAR China Tribus Full time

A leading quantitative trading firm is seeking a Platform Support Engineer to join its core infrastructure and systems team. You’ll be on the frontline of mission-critical trading and research platforms, ensuring stability and reliability in an environment where milliseconds matter. What you’ll do Serve as first point of contact for infrastructure/platform issues Monitor logs, alerts, and dashboards, responding to incidents in real time Investigate, triage, and resolve system issues, escalating when necessary Handle onboarding, permissions, and environment/resource requests Maintain runbooks and documentation for recurring problems Contribute to automation and monitoring improvements Participate in an on-call rotation supporting global systems What we’re looking for 3+ years in Support Engineer, Cloud Engineer, TechOps, or SysAdmin roles Strong Linux and networking fundamentals Experience with AWS (preferred) and container platforms (Docker/Kubernetes) Familiarity with monitoring tools such as CloudWatch, Prometheus, Datadog, ELK Clear communicator under pressure, ideally with exposure to finance or trading environments This is an opportunity to embed yourself in a fast-paced environment, working shoulder-to-shoulder with researchers, traders, and senior engineers to keep complex systems running at peak performance. #J-18808-Ljbffr



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