客户服務主任/ Customer Service
5 days ago
Job Responsibilities System Monitoring : Monitor MT4/MT5 system clusters, networks, and server performance metrics in a 5x24 shift schedule, promptly identifying potential issues. First-Line Support : Receive and handle technical issue tickets submitted by the Trading Department and other departments, providing L1-level troubleshooting and resolution. Daily Maintenance : Execute daily system maintenance tasks assigned by the IT Manager, such as log checks, data backups, and user account management. Documentation : Accurately document all fault handling processes and system changes to build a knowledge base. Handover and Reporting : Conduct clear shift handovers and report unresolved issues to the IT Manager or senior engineers in a timely manner. Continuous Learning : Actively participate in technical training to rapidly enhance understanding of trading system architecture and operational skills. Job Requirements Required Qualifications Bachelor's degree or above in Computer Science, Information Technology, Network Engineering, or related fields. Solid theoretical foundation in Linux/Windows operating systems and computer networks. Strong desire to learn, excellent logical thinking, and problem‑solving abilities. Proficient in Cantonese, Mandarin, and able to read technical documents in English. Ability to adapt to a 5x24 hour shift work schedule (including night shifts) with a strong sense of responsibility. Preferred Qualifications Certification related to Linux/networking (e.g., RHCSA, CCNA) or personal technical projects (e.g., building websites, servers) is preferred. Experience in programming or scripting (Python/Shell) and customer service is preferred. Training Program After joining, you will undergo paid training, including in-depth explanations of MT4/MT5 system architecture, Windows/Linux system management, networking basics, monitoring tool usage, and company SOPs. After training, you will participate in practical exercises under the guidance of senior engineers and officially join shifts after passing assessments. Clear career advancement path: IT Support → Systems Engineer → Senior Operations Engineer/Technical Specialist. Application Questions Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How would you rate your Cantonese language skills? #J-18808-Ljbffr
-
Kowloon, Hong Kong SAR China Leadingnation Full time职责 主导重大项目全周期交付： 作为技术负责人，主导重大项目的端到端交付，从前期的客户网络咨询、技术方案规划，到最终的落地实施管理，确保项目高质量达成，彰显专业价值。 提供专家级技术支持服务：
-
Customer Services Officer 客戶服務主任
5 days ago
Kowloon, Hong Kong SAR China German Pool (Hong Kong) Ltd Full timeHandle incoming calls from the CS hotline system in a professional manner, answering inquiries received by phone and mail. Provide quality customer service, including order processing and follow‑ups, and handle inquiries or complaints with good communication skills, friendly and polite manner. Liaise with internal departments to solve customer problems,...
-
Customer Service
5 days ago
Kowloon, Hong Kong SAR China ManpowerGroup Greater China Hong Kong and Macau Full timeKey Requirements High accuracy and detail oriented Good time management and problems solving skills 1-2 years experience in customer service is prefer Job Responsibilities Provide excellent customer service to students, parents, and staff members Respond to inquiries and provide information regarding school programs, policies, and procedures Assist with...
-
Kowloon, Hong Kong SAR China PizzaExpress (Hong Kong) Limited Full timeSupervisor / Assistant Restaurant Manager 餐廳主任/副經理 (Multiple Locations 多個工作地點) Responsibilities Assist managers for daily operations; 協助餐廳經理處理餐廳日常運作 Coach and supervise a team of subordinates for delivering excellent services standard to our...
-
Customer Engagement Executive 尊尚客戶服務主任
3 days ago
Kowloon, Hong Kong SAR China Alexander Mann Solutions (HK) Limited Full timeOur client, a leading multi‑national company is now seeking high caliber candidates to join their growing team. The team provides premium customer service to fulfill customers’ needs across different financial services and wealth management products. If you are looking for a new career opportunity and challenge in financial services industry, apply now....
-
Supervisor 餐廳主任
3 days ago
Kowloon, Hong Kong SAR China PizzaExpress (Hong Kong) Limited Full timeTo assist managers for daily operations; 协助餐厅经理处理餐厅日常运作 To coach and supervise a team of subordinates for delivering excellent services standard to our guests；教育和指導團隊，為我們的客人提供優質的服務。 At least 3 years of relevant working experience; 具3年相关工作经验 Fluent Cantonese speaking;...
-
Supervisor 餐廳主任
1 week ago
Kowloon, Hong Kong SAR China PizzaExpress Hong Kong Full time2 days ago Be among the first 25 applicants Job Description Responsibilities (Supervisor) To assist managers for daily operations; 協助餐廳經理處理餐廳日常運作 To coach and supervisor a team of subordinates for delivering excellent services standard to our guests； 教育和指導團隊，為我們的客人提供優質的服務。 Requirements...
-
Arc'teryx - Shop Supervisor
3 days ago
Kowloon, Hong Kong SAR China Amer Sports HK Limited Full timeResponsibilities 按公司的營運指示，負責領導全體店鋪員工完成銷售目標；定期總結銷售工作，積極與店鋪員工溝通在銷售過程中存在的問題，促進銷售業務穩步增長。Work with headquarter and align with company instructions, lead the team to achieve sales targets.
-
營業顧問Sales Consultant
5 days ago
Kowloon, Hong Kong SAR China Betty Employment Agency Full time僱傭領域需求持續增長，貝蒂僱傭憑藉創新模式為行業帶來嶄新氣象。我們正尋找一批充滿活力、敢於探索的年輕人加入我們的行列。作為我們團隊的一員，你將與未來夥伴緊密合作，以全心全意服務大眾為宗旨，從而構建穩固而持久的客戶關係。我們誠摯地邀請你成為我...
-
銀行大使Bank Hall Ambassador
3 days ago
Kowloon, Hong Kong SAR China ManpowerGroup Greater China Hong Kong and Macau Full timeKey Responsibilities 歡迎並引導客戶進入銀行大廳，確保客戶感到受重視和舒適。Welcome and guide customers into the bank hall, ensuring they feel valued and comfortable. 回答客戶的查詢，提供有關銀行產品和服務的資訊。Respond to customer inquiries and provide information about bank products and services.
