Senior Operations Specialist
4 days ago
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Senior Operations Specialist will prepare documents, route shipments and negotiate rates for ground and air shipments. They will address client inquiries, investigate problems and resolve complaints. Key Responsibilities Documentation & Compliance Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA/USMCA forms, and other domestic paperwork. Maintain accurate records to meet corporate standards and regulatory requirements. Select the optimal mode of transport (ground, air, courier) for all U.S. and cross-border Canadian shipments. Analyse cost-time trade-offs to balance service levels with budget objectives. Negotiate competitive rates and service agreements with motor carriers, freight forwarders, and couriers (e.g., UPS, DHL, FedEx). Monitor carrier performance and recommend partnerships that drive cost savings and reliability. Brokerage Coordination Liaise daily with customs brokers to provide import documentation, track entries, and expedite clearance for inbound shipments. Troubleshoot and resolve brokerage issues to avoid delays or penalties. Partner with domestic sales to gather weight/dimension data, prepare accurate freight quotes, and recommend the most economical carriers. Empower sales teams with timely shipping insights and potential cost-saving strategies. Freight Bill Auditing Audit domestic freight invoices for accuracy, identify billing discrepancies, and liaise with carriers to dispute or adjust charges. Track audit outcomes and contribute to ongoing cost-control initiatives. Customer Service & Issue Resolution Act as the primary point of contact for client inquiries and shipment status updates. Investigate service failures or complaints, propose corrective actions, and follow through to client satisfaction. Relationship Management Build and maintain strong, trust-based relationships with internal teams and external partners. Consistently deliver exceptional service to strengthen customer loyalty. Other Duties Undertake special projects and continuous-improvement initiatives as assigned by management. Skills & Abilities Excellent verbal and written communication skills; intuitive listening and problem-solving abilities. Proven capacity to work under pressure in fast-paced environments and manage multiple priorities. Strong analytical mind with meticulous attention to detail. Proficient in TMS/ERP systems and the Microsoft Office suite. Client-focused, proactive attitude with a proven record of delivering service excellence. Quick learner with excellent memory recall of operational data, rates, and carrier guidelines. Education & Experience Minimum of 3 years’ experience in freight operations, logistics, or a related field. At least 2 years’ practical experience with motor carriers, freight forwarders, or express couriers. High School Diploma or GED required; a Bachelor’s degree in Business, Supply Chain, or Logistics is preferred. #J-18808-Ljbffr
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Cyber Security Operations Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China Cyber Security Operations Specialist Full timeMox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about,...
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Cyber Defense
6 days ago
Hong Kong Island, Hong Kong SAR China Cyber Security Operations Specialist Full timeA financial technology firm is seeking a Cyber Security Operations Specialist to design and implement cyber security solutions, manage incident responses, and enhance Threat Intelligence platforms. The suitable candidate will have experience in cyber security technologies, an understanding of the threat landscape, and the ability to work collaboratively with...
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Senior / E-commerce Operation Specialist
4 days ago
Hong Kong Island, Hong Kong SAR China Pengtai Greater China Company Limited Full timeSenior / E-Commerce Operation Specialist We're seeking a dynamic Senior/E-Commerce Operations Specialist to drive seamless online store performance and deliver exceptional digital experiences. You'll collaborate with brands and stakeholders to manage daily operations, launch campaigns, and optimize customer journeys in a fast‑paced B2C environment. Key...
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Hong Kong Island, Hong Kong SAR China PVH Corp. Full timeA leading global brand firm in Hong Kong seeks a Senior Specialist in Warehouse Operations to oversee logistics and optimize warehouse processes. The role requires at least 3 years of experience in supply chain operations and a Bachelor's degree. Key responsibilities include coordinating shipments, managing returns, and ensuring data accuracy in systems....
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Retail Operations Project Specialist
1 week ago
hong kong, Hong Kong SAR China Hermès Full timeRetail Operations Project Specialist - Contract Join to apply for the Retail Operations Project Specialist - Contract role at Hermès The Retail Operations Project Specialist will be a driving force in leading retail operations projects in Asia travel retail network (excluding Korea). Projects include SAP launches in direct stores in Singapore and in Hong...
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Warehouse System and Operation Specialist
1 week ago
hong kong, Hong Kong SAR China Procter & Gamble Full timeWarehouse System and Operation Specialist Join to apply for the Warehouse System and Operation Specialist role at Procter & Gamble 2 days ago Be among the first 25 applicants Job Description First-Level Support and Troubleshooting: Provide first level of technical and functional support and troubleshooting to end-users System Implementation and...
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Senior Specialist, Warehouse Operations, SEATH
2 weeks ago
Hong Kong Island, Hong Kong SAR China PVH Corp. Full timeSenior Specialist, Warehouse Operations, SEATH Join to apply for the Senior Specialist, Warehouse Operations, SEATH role at PVH Corp. About Us We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the...
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Senior Network Specialist
6 days ago
hong kong, Hong Kong SAR China HKBN JOS Limited (HKBNJOS) Full timeSenior Network Specialist / Network Specialist Perform system/networking infrastructure operations, such as change, upgrade and maintenance Perform health checks and monitor system performance Troubleshoot and resolve incidents and problems Identify network, system needs and evaluates hardware and software requirements and capabilities Establish and...
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Operational Marketing Specialist
2 weeks ago
hong kong, Hong Kong SAR China Nordberg Medical Full timeJoin to apply for the Operational Marketing Specialist role at Nordberg Medical . Take part in a journey committed to innovation and improving lives. Nordberg Medical is a Swedish biotech company working at the frontier of biomaterial science to reverse functionality loss. With state‑of‑the‑art biomaterials, we produce and market innovative medical...
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Senior Cyber Resilience Specialist
6 days ago
hong kong, Hong Kong SAR China Hong Kong Interbank Clearing Ltd Full timeA financial infrastructure organization in Hong Kong is seeking a Senior Specialist/Specialist I (Cyber Resilience) to monitor cyber security, perform resilience assessments, and assist in managing the Security Operations Center. Candidates should have a university degree in IT or related fields, with a minimum of 3 years in cyber security and relevant...
