AVP, Call Centre
4 days ago
A leading financial services company in Hong Kong is urgently seeking a Call Centre and Customer Experience Team Lead. You will manage daily operations of the call center, ensuring high-quality customer service and performance. The ideal candidate has over 5 years of experience in customer service within the banking sector, alongside strong supervisory skills. Excellent communication skills in Cantonese, English, and Mandarin, as well as proficiency in MS Office, are required. This role offers a dynamic work environment focused on team collaboration.#J-18808-Ljbffr
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Call Centre and Customer Experience
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeCall Centre and Customer Experience (AVP/Team Lead) - SC Client Description Our client is a renowned money lending company with businesses across Hong Kong and Greater China. To cope with their strong performance and growth in Hong Kong, they are now urgently seeking a Call Centre and Customer Experience (AVP/Team Lead) to join their newly setup team Job...
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Call Centre Senior Manager
6 days ago
Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full timeCall Centre Senior Manager / AVP (Telecom,Tech) @900K Add expected salary to your profile for insights We are seeking an experienced Senior Manager, teleservices Call Centre Management to oversee and enhance customer service operations within the Technology & Telecoms industry. The ideal candidate will lead a team in GZ and Hong Kong in providing excellent...
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Hong Kong Island, Hong Kong SAR China Hopewell Hotel (Wanchai) Management Limited Full timeCall Centre Officer/Senior Call Centre Officer Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong. Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free...
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AVP Call Center Operations — Telecom
6 days ago
Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full timeA leading recruitment consultancy is seeking a Senior Manager for a call centre in Hong Kong. The role involves overseeing operations, enhancing customer service, and managing a high-performing team. Candidates should have over 10 years of experience in call centre operations, with at least 5 years in a leadership role. The position offers competitive...
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Temporary Officer
6 days ago
Hong Kong Island, Hong Kong SAR China Hong Kong Examinations and Assessment Authority Full timeA statutory body in Hong Kong is looking for a Temporary Officer for Examinations Administration to implement a new call centre system. Candidates should have a Bachelor's degree and at least 5 years of relevant experience in call centre and project management. Key responsibilities include supporting the new phone system setup, designing workflows, managing...
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Temporary Customer Service Assistant
1 hour ago
Hong Kong Island, Hong Kong SAR China Hong Kong Examinations and Assessment Authority Full timeTemporary Customer Service Assistant (Call Centre) The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body that administers public examinations in Hong Kong. We are looking for talented people to join our team to contribute to the provision of valid, reliable and equitable examinations and assessment...
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Hong Kong Island, Hong Kong SAR China Hopewell Hotel (Wanchai) Management Limited Full timeA prominent hotel in Hong Kong is seeking a Call Centre Officer/Senior Call Centre Officer. The role involves providing excellent service to guests, managing call inquiries professionally, and tracking requests diligently. Ideal candidates are fresh graduates or individuals with experience and strong communication skills in English, Putonghua, and Cantonese....
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Deputy Call Centre Manager
4 days ago
Hong Kong Island, Hong Kong SAR China HTK Full timeDeputy Call Centre Manager Internal Job Description Responsibilities To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resources and cost forecasting of the call center. To work closely with voice / telephony system by managing the...
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Hong Kong Island, Hong Kong SAR China DBS Full timeJob Description - Officer (Phone banking, Call Centre), Technology & Operations CL) Job Description Officer (Phone banking, Call Centre), Technology & Operations - ( CL ) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality &...
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Senior Customer Service Officer
4 days ago
Hong Kong Island, Hong Kong SAR China King Deux Search & Consulting Full timeSenior Customer Service Officer (Call Centre, 5 days Working) Hong Kong, Hong Kong SAR, Hong Kong HK$ 18,000.00 - 20,000.00 (Hong Kong Dollar) Job Openings Senior Customer Service Officer (Call Centre, 5 days Working) About the job Senior Customer Service Officer (Call Centre, 5 days Working) King Deux Search & Consulting is a specialised executive search...