Guest Experience Educator

A leading retail company in Hong Kong is seeking a part-time Educator to enhance the guest experience in their store. You will engage with customers, provide expert product knowledge, and support team operations in a dynamic environment. Ideal candidates will possess strong communication skills and a flexible working schedule. This position is entry-level...

A global retail company in Hong Kong is looking for a Full-time Educator to enhance customer experience while embodying community spirit in stores. The role involves engaging with guests, executing transactions, and collaborating within a diverse team. Candidates should enjoy helping others, possess a flexible schedule, and be committed to maintaining a...

We’re looking for a strategic and service-driven Guest Experience Manager to join our Hong Kong team. This role leads the back-of-house guest support functions and digital communication channels, while partnering with the Front of House team to uphold service standards and deliver training across all guest touchpoints. WHAT YOU'LL DO Manage and coach the...

A prestigious hotel in Hong Kong is seeking a Guest Relations Officer to manage concierge and lobby guest relations duties. The ideal candidate will have a minimum of one year’s experience in the hotel industry, excellent communication and interpersonal skills, and the ability to work well under pressure. Responsibilities include assisting VIP guests,...

A leading hotel group in Hong Kong is seeking a dedicated Guest Service Agent to manage guest check-in and check-out duties effectively. This role requires greeting guests with courtesy, managing their bookings, and promoting hotel facilities to maximize revenue through upselling. Ideal candidates should have a Diploma or Degree in Hotel Management and be...

A prestigious hotel in Hong Kong seeks a Front Desk Supervisor to oversee operations, ensure high-quality service, and provide training to staff. Candidates should have a tertiary education in Hospitality Management and at least 2 years of hotel or customer service experience. Fluency in spoken English and Mandarin is essential. The role entails supervising...

A hospitality company in Hong Kong is seeking a team member to perform guest check-in and check-out duties, handle guest enquiries, and assist with various hotel operations. Candidates should possess a diploma or degree in Hotel Management, a strong command of English and Chinese, and familiarity with Microsoft Office tools. This is an excellent opportunity...

A luxury hotel in Hong Kong is seeking a Spa Concierge to provide unparalleled service in the Spa reception. Responsibilities include responding to guest requests and supplying information on amenities and treatments. Candidates should have a Diploma in Hospitality Management and relevant experience in spa operations. A passion for service and proficiency in...

A luxury hotel in Hong Kong is seeking a Restaurant Captain to deliver high-quality services and maintain smooth restaurant operations. The role requires a minimum of 2 years of restaurant operations experience and the ability to provide training to enhance team skills. Ideal candidates are outgoing, service-oriented, and proficient in English, Cantonese,...

A luxury hotel in Hong Kong seeks an experienced Human Resources Manager to lead guest service operations. The role includes processing check-ins, managing inquiries, and ensuring guest satisfaction. Ideal candidates will have a degree in Hospitality Management and relevant experience in the hotel industry. Proficiency in both Chinese and English is...