General Banking Manager

General Banking Manager Some Careers Have More Impact Than Others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high‑end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Location shows in the job posting does not refer to work location, and branch placement is subject to the final decision by RSS Management. We are currently seeking high‑calibre professionals to join our team as General Banking Manager , to undergo a structured training in order to develop a wide‑spectrum of retail banking product knowledge and pave way for further career development as Relationship Manager. Our Employees Are The Most Valuable Resources In The Bank. We Are Committed To Providing You With The Optimal Workplace Experience. Here Is a Taste Of What We Have On Offer Attractive basic salary Healthcare insurance coverage including yourself and your family Employee Share Purchase Plan Professional Training & Education Subsidy Progressive career advancement opportunities Work‑life balance: 18-24 days paid annual leave plus other leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price Merchant Offers & Holiday Hotel Holiday Trading as part of our flexible benefit program And many more Principal Responsibilities Provide quality customer service to our retail customers in branch network Proactively identify customer needs and offer appropriate banking services and solutions Participate in promotional campaigns to acquire new business and strengthen customer loyalty Maintain awareness of operational risks and adhere to relevant policies and guidelines Requirements University degree / Associate degree holders; or HKCEE / HKDSE holders with at least 1 year of working experience in any industry, preferably in financial institution Fresh graduates are welcome for entry‑level Candidates with more relevant experience will be considered as Associate Relationship Manager Relevant professional qualification in insurance and investment is an advantage Strong service and sales orientation, self‑motivated with good communication skills Proficiency in both English and Chinese, with proficiency in Putonghua an advantage High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Ability to manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Take a look at below video for more information about our General Banking Manager : Work location will be subject to change and to be decided by Line Management upon joining. The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme. You’ll achieve more when you join Hang Seng Bank Limited. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Issued by Hang Seng Bank Limited Seniority level Entry level Employment type Full-time Job function Finance and Sales Industries Banking #J-18808-Ljbffr