HK】課程顧問|Customer Sales Specialist(Remote)
7 days ago
AmazingTalker 致力建立一個全方位的 線上教學平台,讓任何人都可以找到最適合自己的 家教,以不斷提昇線上教師收入為使命。始於 2017 年,目前平台上約有 10,000 名教師、超過 220 萬名學生,以及進行 550 萬堂語言、升學等課程,橫跨 190 個地區。2020 年入選「親子天下」的【教育新創20+】,2021 年入選【AAMA台北搖籃計劃】,2022年獲得 A 輪募資 1550 萬美元,投資人包括中華開發資本、集富亞洲(JAFCO Asia)、500 Global,更於 2023 年獲得【國發部 Next Big 獎項】、入選 Forbes Asia。我們目標是成為台灣教育新創界第一間「獨角獸」,讓世界看見台灣
歡迎你在應徵前到了解更多 AmazingTalker 的企業文化、人才特質、團隊成員見證等資訊。
About the Role作為我們的「課程顧問 | 電話銷售業務」,您將會負責以下:
- 以電話聯繫新註冊用戶,進行課程方案推薦及提供網站操作說明。
- 透過電話或郵件等方式,持續追蹤用戶的課程體驗。
- 建立、記錄並維護顧客資料(如:聯繫記錄、顧客反應、購課記錄)。
- 提供來電客戶諮詢服務、產品解說,並針對客戶需求進行相對應的規劃。
- 願意積極與客戶溝通,取得客戶信任。
- 可配合假日輪班
- 有電話客服相關經驗。
- 有線上教育產業相關經驗。
- 全遠端辦公
- 保障底薪,依績效結果每月發放獎金
- 提供完整的教育訓練
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