Senior Support Specialist

A technology consulting firm based in Hong Kong is seeking a Senior Deskside Support specialist. The role involves providing level 2 troubleshooting support, hardware support, and evaluating technical solutions primarily on the Microsoft Windows platform. Candidates must have at least 5 years of IT experience, including 3 years specifically in Windows...

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A government contractor in IT services is seeking a Technical Support Specialist to provide support for networking at correctional facilities. The role requires hands-on experience with Cisco routers, good communication skills in Chinese and English, and a commitment to excellence. Candidates should have 5+ years of relevant experience in IT support. This...

A leading IT consulting firm is looking for an IT User Support specialist in Hong Kong. The role includes troubleshooting hardware, software, and networking issues, providing timely support to end-users, and configuring computer systems. Candidates should hold a diploma in IT or a related discipline, with 1-2 years of experience. Fresh graduates are welcome...

Our client a IT Services Company is looking to hire IT Support Specialist. Responsibilities Provide desktop support for hardware and software issues, both remotely and onsite. Diagnose and resolve technical problems related to desktop systems and peripherals. Assist users with operating systems, including Mac, Linux, and Windows. Support audio and video...

Onsite AV Event and Meeting Support Specialist Role Description This is a full-time on-site role located in Hong Kong, deployed to our client (Investment Bank). The Onsite AV Event and Meeting Support Specialist will be responsible for ensuring seamless support and execution of AV and meeting solutions like Zoom and Teams. Daily tasks include setting up and...

SW9761 |18 Apr 2019 End User Support Specialist Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

SW9563 |02 Nov 2018 System Support Specialist Provide general system administration (installation, configuration and troubleshooting) Perform daily health check functions to ensure smooth operation Coordinate IT system and infrastructure projects with both internal and external parties Prepare system documentation and procedure & user manuals if needed...

SW9533 |14 Sep 2018 IT Support Specialist Responsibilities Provide immediate end‑user support and trouble shooting on IT applications Maintain hardware and software asset management Provide PC Hardware & Software installation if needed Provide IT support to end user (installation of software and hardware for end user) Perform ad hoc request as assigned...

SW9532 |14 Sep 2018 Application Support Specialist Provide daily technical support to internal users; Responsible for troubleshooting and resolving any issues arise from computer internal applications; Prepare and generate regular reports for technical teams for applications’ performance tuning; Other Ad-hoc support duties as assigned 2 years experiences...