Customer Service Officer

2 days ago


Hong Kong Island, Hong Kong SAR China AT Global Services Limited Full time

Customer Service Officer - Overnight Shift (Fresh Graduate Welcomed) AT Global Services is seeking talent who is attentive to detail, accurate, responsible, independent, takes initiative, and is interested in joining our Operations Team. Reporting to the Team Leader, the Operations Officer is responsible for daily operations and provides support to clients’ enquiries. Responsibilities Provide quality services in a professional manner and in accordance with all group standards. Conduct processing review and document verification. Collaborate with the other teams and provide support to clients’ enquiries. Provide feedback and handle complaints to maintain service quality standards. Handle internal enquiries and collaborate with internal departments. Perform other ad‑hoc duties as assigned. Requirements Non-degree tertiary education, associate degree holder or equivalent in Business Administration, Business Management or equivalent. 1 year internship experience, and good command in English, Mandarin and Cantonese. Positive attitude and strong desire to deliver exceptional results with great attention to accuracy and detail. Good team player with strong communication skills and a strong sense of responsibility. We offer an exciting career opportunity and competitive remuneration to the successful candidate. Please send us your detailed resume with current and expected salary by clicking “Apply Now”. All information provided will be treated in strict confidence and used solely for the recruitment purposes. #J-18808-Ljbffr



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