Manager / Senior Manager, Service Field
7 days ago
Manager / Senior Manager, Service Field The Manager / Senior Manager, Service Field is responsible for leading and managing a team to ensure the service field activities for the assigned key accounts are carried out effectively in accordance with the Company’s standards, code requirements and contract requirements. Job Responsibilities Plan, organize and manage a team to execute maintenance contracts and repair contracts for the assigned area in accordance with the Company’s standards, code requirements and contract requirements. Drive field quality, code compliance and safety to achieve customer satisfaction and to support business growth. Manage cost through effective and efficient allocation of resources, including manpower, equipment, and materials etc. Establish and maintain good relationship with customers and ensure effective communication and quick response to customers regarding any enquires/complaints. Execute and implement Company’s policy and government regulations on Environmental, Health and Safety to ensure the related policy, regulations and precautions are being enforced. Develop and implement improvement initiatives on employee safety, code compliance, quality and cost management. Coach and develop a team of diverse employees to become a professional and high performing team. Engage the team to build strong teamwork and support field team to resolve any challenges so as to achieve job satisfaction Liaise and coordinate with other sections / department to ensure the service activities are operated smoothly. Job Requirements Bachelor’s degree in engineering or a related discipline At least 10 years’ relevant working experience in the lift industry with 5 years’ leadership experience A Registered Lift/Escalator Engineer preferred Strong leadership skill with ability to develop and lead a diverse team Passionate in driving continuous improvement and taking up new challenges Strong customer‑centric mindset and business acumen Able to cope with pressure with excellent influencing skill Proven technical knowledge and skill with strong problem‑solving skill Proficient in both written and spoken English, Cantonese, and Mandarin Benefits We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/ person for each degree ***) Application Process Website: Information provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months. By submitting an application and/or your resume in response to this job notice, you have read and hereby consent to our (i) Personal Information Collection Statement (for Recruitment), (ii) Terms of Use, (iii) OTIS Job Applicant Privacy Policy. If you do not consent to the above, OTIS Elevator Company (H.K.) Limited and its affiliates will not be able to accept and process your application. #J-18808-Ljbffr
-
Partnerships Senior Manager, Southeast Asia
7 days ago
Hong Kong Island, Hong Kong SAR China Partnerships Senior Manager, Southeast Asia Full timePartnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...
-
SEA Partnerships Director — Travel
7 days ago
Hong Kong Island, Hong Kong SAR China Partnerships Senior Manager, Southeast Asia Full timeA leading global benefits company is seeking a Partnerships Senior Manager for Southeast Asia. In this pivotal role, you will build strategic business relationships to enhance the company's standing, focusing on partnerships, travel experiences, and key merchant relationships. The ideal candidate will have over 10 years of experience in relationship...
-
Manager, Operational and Technology Risk
3 days ago
Hong Kong Island, Hong Kong SAR China Manager, Operational and Technology Risk Full timeManager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...
-
Manager, Service Field
7 days ago
hong kong, Hong Kong SAR China The Express Lift Company Limited Full timeThe Manager, Service Field is responsible for leading and managing a team to ensure the service field activities for the assigned area are carried out effectively in accordance with the Company’s standards, safety, quality, code requirements and contract requirements. Job responsibilities: Plan, organize and manage a team to execute maintenance contracts...
-
Operational, Technology
3 days ago
Hong Kong Island, Hong Kong SAR China Manager, Operational and Technology Risk Full timeA leading digital bank in Hong Kong is on the lookout for a Manager of Operational and Technology Risk. This role demands expertise in risk management, particularly operational and technology risks. The candidate will develop frameworks and collaborate with various stakeholders to ensure compliance with regulatory standards, oversee the risk-taking...
-
Assistant Field Service Manager, CSSD
7 days ago
hong kong, Hong Kong SAR China STERIS Full timeAt STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary Are you a technical professional with a passion for leadership and customer satisfaction? We’re looking for an Assistant Service Manager to lead our field service operations in the...
-
Senior Field Service Manager – Maintenance
7 days ago
hong kong, Hong Kong SAR China Otis Elevator Co (HK) Limited Full timeA leading elevator service company in Hong Kong is looking for a Manager/Senior Manager to lead a team responsible for executing maintenance and repair contracts for key accounts. The ideal candidate will have over 10 years of experience in the lift industry, including at least 5 years in a leadership role. Strong leadership, customer-centricity, and...
-
Field Service Technician
7 days ago
hong kong, Hong Kong SAR China Airswift Full timeField Service Technician Summary Our client is a American Rail Technology Company leading the forefront of sustainable freight and passenger transportation and we are currently seeking a Field Service Engineer. The metro field engineer will be responsible for overseeing, managing, and conducting engineering activities related to metro rail systems. This...
-
Senior Field Service Engineer
20 hours ago
hong kong, Hong Kong SAR China STERIS Full timeAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary STERIS is recruiting for a Field Service Engineer to join our team, based in Hong Kong . You will be performing a variety of routine and non-routine local service support assignments...
-
Senior Field Services
5 days ago
Hong Kong Island, Hong Kong SAR China HTK Full timeA telecommunications company is seeking a Senior Technical Service Officer in Hong Kong to coordinate and monitor field service activities, ensuring quality and adherence to deadlines. The role requires a degree holder with at least 2 years of relevant experience and solid technical knowledge of outside plant operations. The candidate should be adaptable,...