Senior Officer

3 days ago


Hong Kong Island, Hong Kong SAR China AMG FINANCIAL GROUP Full time

Senior Officer - Operations (General Insurance & MPF) Add expected salary to your profile for insights C ommunication is essential between staff, advisers and management; it brings mutual understanding and trust to AMG. A ppreciation is vital to a harmonious and friendly working environment, it cultivates a cooperative and supportive atmosphere among us. R espect is a necessity for partnership and all kind of good relationships. Communication , Appreciation and Mutual Respect formed our unique “Culture of CAR .” Job Description Provide comprehensive operational support for General Insurance (GI) and MPF business, ensuring smooth and timely processing of new business, renewals, and policy servicing. Act as a key contact point for Financial Advisers, handling enquiries professionally and in line with service standards. Coordinate with internal departments and external insurers/providers to facilitate case progression, resolve issues, and maintain service quality. Operate and maintain GI online platforms; furnish quotation from several insurers for application submission and renewal processing; provide operational guidance to clients where necessary. Support system, process improvement, and business initiatives to enhance operational efficiency and client/adviser experience. Perform other ad-hoc duties and projects as assigned. Job Requirements HKDSE or above with relevant work experience. Holder of IIQE paper 1, 2 and 3 is preferred. 3 years+ relevant experience in insurance operations, business support, and administration; experience in IFA is a strong advantage. Sound knowledge of GI operations workflow (quotation, application, issuance, renewal, claims and servicing); MPF operations exposure is a plus. Customer-focused with strong communication and interpersonal skills, able to handle enquiries professionally with agreed service standards. Good command of spoken and written English and Chinese; fluent Putonghua is required. Proficient in MS Office, especially Excel, Word and Outlook. Able to work under pressure and collaborate effectively with stakeholders at all levels. We Offer Attractive remuneration package. Medical and Dental Benefits, and Birthday Leave. Excellent career prospects with training and development opportunities. Location Wan Chai District, Hong Kong Application For interested parties, please send full resume with expected salary by clicking “Apply Now” or mailing it to Human Resources Department, AMG Financial Group at 38/F, Hopewell Centre, 183 Queen's Road East, Wan Chai, HONG KONG. Personal data collected will be used for recruitment purposes only. #J-18808-Ljbffr


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