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Part-time Client Service Representative

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China QIMA Part time

2 days ago Be among the first 25 applicants

Company Description
At QIMA, we're on a mission to help our clients make products consumers can trust.
Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.
Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you'd like to be a part of?
Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.
Our operations department's purpose is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Job Description

  • Handle customer enquiries on test assignment, quotation and follow-up orders;
  • Coordinate between external and internal parties to ensure to complete the order on time;
  • Provide clerical support;
  • Handle ad-hoc assignments as required.

Qualifications

  • Higher Diploma/degree holder in Science discipline (though Science, Engineering, Testing Science and Certification or another technical discipline will be a plus);
  • Good interpersonal and communication skills;
  • Good problem-solving skills;
  • Self-initiated, independent and a good team player.

Additional Information

  • Familiar with ISO 17025 quality system and accreditation requirements.
  • Familiar with safety standards/requirements of toys and consumable products in various countries such as ASTM, CPSIA, EN 71-3 and REACH.
  • 1 year working experience in a testing lab or science fresh graduates are welcome.
Seniority level

Entry level

Employment type

Part-time

Job function

Quality Assurance

Industries

International Trade and Development

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