Customers Migration Officer

10 hours ago


hong kong, Hong Kong SAR China Adecco Full time

Our client is a leading U.S. bank in Hong Kong. They are now seeking a Treasury Migration Officer to join their team. Responsibilities Manage migration activities of multiple clients across multiple regions simultaneously ensuring a seamless migration from planning, testing, GO LIVE and post GO LIVE. Coordinate with multiple internal and external teams to ensure that issues and concerns arising from migration are addressed in a timely manner. Educate and counsel clients on the migration‑related activities. Perform application setups, submit request for transmission channel, ensure end‑to‑end testing is conducted, obtain required client sign‑offs, stage move to production, and ensure initial live files are processed successfully. Conduct migration‑related trainings and new application features to clients either virtually or in person. Coordinate migration activities across multiple workstreams including Sales, Fulfilment, Technical Team, Operations, Vendor, Data Transmission, and Product Management resources. Provide accurate and timely updates to both internal and external stakeholders. Qualifications Bachelor’s degree in finance, banking or a related discipline. At least 1 year of experience in the banking industry in a client‑facing capacity. Solid knowledge of Treasury Management products. Solid knowledge of transmission protocols such as SFTP, FTPS and AS2. Sound PC skills in MS Word, Excel & Chinese word processing. Contact Interested parties, please send your updated resume to Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidentiality and solely used for recruitment purposes. Seniority level: Entry level Employment type: Full-time Job function: Finance and General Business Industries: Banking, Investment Banking, and Financial Services #J-18808-Ljbffr



  • hong kong, Hong Kong SAR China Adecco Full time

    A leading U.S. bank in Hong Kong is seeking a Treasury Migration Officer to manage migration activities for multiple clients. The role involves coordinating with various teams, educating clients, and ensuring successful migrations from planning to execution. Candidates should possess a bachelor’s degree in finance and at least one year of banking...

  • Head of Solutions

    1 week ago


    Hong Kong Island, Hong Kong SAR China One Arrow Consulting Full time

    A leading consulting firm in Hong Kong is seeking an experienced Functional Consultant leader to build and manage a high-performing team. The role involves overseeing client migrations, pre-sales support, and providing excellent customer service. The ideal candidate will possess a Bachelor's or Master's degree in finance, seven years of experience at a...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    Join to apply for the Customer Service Officer (Premier Centre) – Hong Kong Business role at HSBC . Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    Customer Service Officer (Premier Centre) Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best‑in‑class, mobile‑first capabilities and exceptional people. Our international network and breadth of expertise...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    Join to apply for the Customer Service Officer (Premier Centre) - Hong Kong Business role at HSBC . 1 day ago Be among the first 25 applicants Some careers have more impact than others. If you're looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Wealth and Personal...


  • hong kong, Hong Kong SAR China The Hong Kong Institute Of Bankers Full time

    Senior Customer Experience Officer/ Customer Experience Officer Add expected salary to your profile for insights The Customer Experience Officer is the first point of contact for visitors and callers, delivering friendly and professional assistance while ensuring smooth communication and service flow. This role focuses on handling enquiries promptly,...


  • Hong Kong Island, Hong Kong SAR China Cathay Pacific Full time

    Join to apply for the Customer Services Officer role at Cathay Pacific Join to apply for the Customer Services Officer role at Cathay Pacific Role IntroductionReports to: Service Excellence LeadIf you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join...


  • Hong Kong Island, Hong Kong SAR China ZF Group Full time

    Customer Service Officer – ZF Group We are looking for a new colleague who will join the Customer Service team at our Hong Kong location. About the Team We are looking for a new colleague who will join Customer Service team at our location in Hongkong. What you can look forward to as Customer Service Officer Handling of incoming customer enquiries Prepare...


  • Hong Kong Island, Hong Kong SAR China New World Development Company Full time

    Add expected salary to your profile for insights Provide premium customer services, handle customers’ enquiries & complaints; collect feedback from customers within various spots inside K11 MUSEA Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the...


  • hong kong, Hong Kong SAR China Bank of China (Hong Kong) Full time

    Customer Service Officer (Campus Recruitment) Join to apply for the Customer Service Officer (Campus Recruitment) role at Bank of China (Hong Kong) Customer Service Officer (Campus Recruitment) 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Officer (Campus Recruitment) role at Bank of China (Hong Kong) Direct message the...