Assistant Manager, Retail Excellence
20 hours ago
Assistant Manager, Retail Excellence (4-month contract) Accountable for driving overall retail excellence objectives at the Group level. To create best-in-class retail environment/ standards for clients, this includes developing new or reviewing existing SOPs. Understand market needs/ practice and to provide retail standards to achieve long-term, sustainable performance. The main scope would be service, KPIs and other retail operations like inventory handling or retail procedures. Responsibilities Support the Retail Excellence Director in elevating retail excellence, retail training and operational standards at the market level. Monitor and analyze key performance indicators (KPIs) to ensure consistent improvement and exceeding of market targets. Develop, review, and streamline Standard Operating Procedures (SOPs) to improve operational efficiency and effectiveness for markets. Lead the execution and monitoring of the Mystery Shopper Program (MSP) or similar initiatives to ensure service excellence. Conduct regular analysis of market trends and competitor activities to identify opportunities and support strategic decision-making. Collaborate with other departments to support and align on cross-functional projects and initiatives. Qualifications Bachelor’s Degree. Minimum 5 years of experience in retail excellence / retail operations role, preferably in luxury retail or MNC. Familiar with retail store operations and inventory management. Knowledge of KPIs and had proven record in achieving goals. Strong analytical skills and communication skills. Computer skill literacy – Excel (vlookup/ pivot table) and PowerPoint. Agile and able to adapt to a fast-paced / dynamic work environment. Good in written and spoken English and Chinese. We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate. Interested parties please apply by clicking "Apply" with a full resume. All information collected will be used for recruitment purposes only. #J-18808-Ljbffr
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Retail Excellence: Assistant Manager
20 hours ago
Hong Kong Island, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeA luxury retail company in Hong Kong is looking for an Assistant Manager, Retail Excellence on a 4-month contract. This role involves driving retail operational excellence, developing SOPs, and analyzing KPIs. The ideal candidate will have over 5 years of experience in retail operations, particularly in luxury settings, and possess strong analytical and...
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Assistant Manager, Retail Excellence
20 hours ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Group Full timeAssistant Manager, Retail Excellence (4-month contract) Location: Hong Kong China, HK About the Job Accountable for driving overall retail excellence objectives at the Group level. To create best-in-class retail environment/ standards for clients, this includes developing new or reviewing existing SOPs. Understand market needs/ practice and to provide retail...
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Senior Manager, Retail Excellence
3 days ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Group Full timeThe Retail Excellence Manager is accountable for driving overall retail excellence objectives and leading the development of frontline teams across international markets. This includes developing new or reviewing existing Standard Operating Procedures (SOPs), executing group-level guidance, ensuring its accurate implementation across diverse regions, and...
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Buying Assistant
7 days ago
hong kong, Hong Kong SAR China Rue Madame Retail Limited Full timeResponsible for merchandise allocation and planning (Retail Fashion) Co-ordination with stores and warehouse Strong numerical sense and excel skills Responsibilities Regular data entry and data maintenance, prepare different kinds of report and analysis in monitoring sales performance Closely monitor stock level and sell-through and ensure the execution of...
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Retail Excellence Manager, HK
3 days ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Group Full timeAnalyze store performance metrics and sales data, providing insights and propose action plan to optimize sales and enhance overall performance. Interpret sales data to understand customer behavior, product performance, and market trends. Develop reports to visualize key metrics for stakeholders. Conduct regular store visits to optimize operations, ensuring...
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Retail Excellence Manager, HK
20 hours ago
Hong Kong Island, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeResponsibilities Analyze store performance metrics and sales data, providing insights and proposing an action plan to optimize sales and enhance overall performance. Interpret sales data to understand customer behavior, product performance, and market trends, and develop reports to visualize key metrics for stakeholders. Conduct regular store visits to...
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Sales & Marketing Executive, Travel Retail
5 days ago
Hong Kong Island, Hong Kong SAR China POLA ORBIS Travel Retail Limited Full timeResponsibilities Work with Marketing team to implement ATL/BTL marketing activities to drive business and sales results in Travel Retail Assist in planning and implement trade marketing, promotion activities and ad‑hoc events Day to day coordination and follow up with design/production house on marketing collaterals, creative projects, showcards, leaflets,...
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Assistant Demand
1 week ago
Hong Kong Island, Hong Kong SAR China DFI Retail Group Full timeA leading retail company in Hong Kong is seeking an Assistant Demand & Supply Planning Manager to lead a team in managing forecasting, replenishment, and inventory control. The ideal candidate will have a Bachelor's Degree in Supply Chain Management and a minimum of 5 years of experience in demand and supply planning in a retail or FMCG environment....
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Retail Excellence Manager, HK
5 days ago
hong kong, Hong Kong SAR China CHOW TAI FOOK JEWELLERY CO LTD Full timeResponsibilities Analyze store performance metrics and sales data, providing insights and propose action plan to optimize sales and enhance overall performance. Interpret sales data to understand customer behavior, product performance, and market trends. Develop reports to visualize key metrics for stakeholders. Conduct regular store visits to optimize...
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Assistant Demand
1 week ago
Hong Kong Island, Hong Kong SAR China DFI Retail Group Full timeAssistant Demand & Supply Planning Manager Is this your next challenge in Demand and Supply Planning? Responsibilities Lead a team of Planning officers to manage forecasting, daily replenishment and inventory control at DC based on sales trend, promotion schedule and display requirement. Analyze actual product demand, research demand drivers, seasonality,...