Asset Servicing Announcement Capture Utility Associate

Asset Servicing Announcement Capture Utility Associate Posted 3 days ago. Location: Wan Chai District, Hong Kong SAR. Job Description Welcome to JPMorgan Chase. Are you looking for an opportunity to provide a world‑class service experience at every client touch point and achieve quality leadership in the industry through measurable and proven service performance? You have found the right team. As an Asset Servicing Announcement Capture Utility Associate, you will focus on managing the information capture for corporate action at various points until the completion of the event. As part of the team that processes high‑risk complex voluntary corporate action events and announcements for multiple internal lines of business that serve large institutional clients, you are crucial to understanding market nuances and managing the risk associated with market announcements throughout the life cycle. You will be provided with the platform to interact with other global partners such as the middle‑office teams, client service manager, product partners, and other regional processing teams in the line of business on daily operational matters including monitoring, analysing and advocating continuous improvement of the service delivery relationship between JPMorgan and the client by leveraging various systems and digital tools across the organization. You will work with and manage through other operational areas both locally and globally to ensure timely and efficient issue resolution. Job Responsibilities Develop a thorough understanding of corporate action events, custody and clearing operations processes. Provide support to the BAU workflow processes and deliver excellent quality of work. Ensure day‑to‑day operations are managed within key operational parameters. Understand the impact of the strategic platform and how it relates to the BAU process – lead identification and implementation of tactical and strategic technology and process change requirements to improve efficiency. Evaluate operational risks and drive enhancements to strengthen controls around manual processes and minimise errors. Establish a good understanding of client needs and deliver a positive client experience via managing client queries and offering assistance as a first priority. Be a solid member of the department leadership team to motivate and support the team. Communicate and influence behaviour upstream and with partners to showcase the good work done at the site and to improve results. Required Qualifications, Skills, and Capabilities Minimum of 3 years of industry experience with proven solid experience in day‑to‑day operation processing. In‑depth knowledge of asset servicing and a strong team player. Exhibit strong analytical skills coupled with independent and reliable decision‑making skills, including taking the initiative to drive change and enhance controls. Effective communication skills, articulate key risk and challenge the daily processing to management. Proven experience in driving various process enhancement and digital tool initiatives globally and regionally (a change mindset). Flexible, able to follow tight deadlines, organised and prioritise work, and comfortable dealing with pressure in a fast‑paced environment. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Details Seniority level: Not applicable.Employment type: Full‑time.Job function: Finance and Sales. Referrals increase your chances of interviewing at JPMorganChase by 2x. #J-18808-Ljbffr