Care Coordinator

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Agewhale Full time

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Social Entrepreneur | Founder of Agewhale | Family Caregiver Support

Why Agewhale Is For You?

At Agewhale, we envision a future where caregiving is a positive experience for everyone. Founded in July 2023, we're a dynamic Hong Kong social enterprise dedicated to improving the quality of life for older persons and their family caregivers through innovative solutions.

With support from the HKEX Foundation, we're launching Hong Kong's first comprehensive workplace caregiver support program. We firmly believe that those who have personally experienced the caregiving journey understand the needs of caregivers best. As our Care Coordinator, you will stand at the forefront of this innovative project alongside our Care Consultant, directly supporting working caregivers and providing navigation services. This is a unique opportunity for you to use your personal experience to help others and contribute to improving the situation of caregivers in Hong Kong.

  • Position Type: Part-time
  • Working Hours: Monday to Friday, averaging 3 days per week (approximately 24 hours)
  • Salary: $80-100/hour
  • Location: Kowloon District
  • Vacancy: 2 openings
  • Benefits: Annual leave, birthday leave, medical insurance (after probation), comprehensive training

Key Responsibilities

Under the supervision of the care consultant:

  • Conduct basic needs assessments for caregivers and gather, analyze, and introduce suitable community resources based on their needs.
  • Provide practical advice and emotional support to caregivers.
  • Properly handle case records and related administrative tasks to ensure service quality meets standards.

As a Care Coordinator, you will:

  • Receive comprehensive on-the-job training to learn new knowledge and skills.
  • Participate in the development of innovative services.
  • Work closely with experienced professionals.
  • Expand your network and gain valuable experience.

Your Impact

  • Contribute to the implementation of Hong Kong's first corporate caregiver support program.
  • Directly support employed caregivers to improve their quality of life.
  • Participate in developing innovative solutions to enhance the situation of caregivers in Hong Kong.

We're Looking For Someone Who Is

  • 2+ years of full-time family caregiving experience for elderly family members and willing to share personal caregiving experiences.
  • Passionate about eldercare and caregiver support.
  • Proficient in Cantonese and English.
  • Passed five subjects in the Hong Kong Certificate of Education Examination or Level 2 or above in five subjects in the Hong Kong Diploma of Secondary Education Examination, including Chinese and English.
  • Good analytical, communication, and writing skills.
  • Responsible, empathetic, and effective in time management.

Preferred

  • Higher education qualifications such as an associate degree or above are preferred.
  • Experience working with the elderly or caregivers in a work setting or completing relevant training is preferred.

How to Apply

We encourage you to apply even if you don't meet 100% of the requirements. We value diverse experiences and perspectives that can enhance our mission to transform caregiving in Hong Kong.

Please send your resume, cover letter, and earliest available date to with the subject line "Care Coordinator - (Your Name)". All personal data collected will be used for recruitment purposes only.

Seniority level
  • Entry level
Employment type
  • Part-time
Job function
  • Other
  • Civic and Social Organizations
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