Client Service Lead

6 days ago

Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Client Service Lead (Communications, Media & Technology Sector) - IC Client Description Regional IT services and solutions provider Job Description As an executive responsible for originating executive relationship and pursuit strategic deals in HK Enterprise sector - with focus on Communications, Media & Technology industry. Work with HK leadership team in shaping and organizing the required effort to support relationship development and opportunity pursuits. Connect with head office Client Services Unit (CSU) and capability groups (e.g. Digital, Business Application Services, Communication Engineering, Enterprise Data Management Services, etc) and other 3rd parties (e.g. hardware / software vendors, VA/AI/chatbot players etc) to bring in new ideas and solutions to address client business needs. Promote and build brand in public sector via external market development events. Drive new annual revenue with good profit margin from public sector. Act as a strategic partner to clients and be responsible for achieving high client satisfaction score through a deep understanding of business needs via close client engagement and interaction. Responsible for developing a point of view or thought leadership once a year to strengthen brand position in the market place. Act as a consultant to clients and be responsible for achieving high client satisfaction score through a deep understanding of business needs via close client engagement and interaction. Job Requirements Degree in Electrical/Electronic Engineering/Computer Science or a related Discipline. MBA preferable. 15 years or more in IT or ICT Consulting industry with 8 years or more experiences with Communications, Media & Technology focus. Strong ability to architect values to clients. Good sales acumen. Good communication skills. Understand and ability to apply social styles technique to manage stakeholders. Passionate in new technologies. Initiative, customer-focused, independent and able to work under pressure. #J-18808-Ljbffr

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