Ecommerce Operations Specialist
1 day ago
Add expected salary to your profile for insights Plan, design, and schedule EDM campaigns, including visual creation on Canva. Create eye-catching campaign visuals (EDMs, banners, social ads); knowledge of MidJourney, Nano banana, other AI tools is a plus. Manage website content updates, homepage features, and collection pages on Shopify. Support the Marketing Executive during campaigns by updating homepage content and product bundle uploads in peak seasons. Upload and maintain product listings (images, descriptions, pricing, attributes) on Shopify. Process daily orders, returns, refunds, and exchanges. Handle customer enquiries and provide excellent service using Customer Service platforms. Handle mainland e‑shop platforms such as Xiaohongshu (XHS), Douyin, and Tmall (product upload, inventory, logistics, etc.). Coordinate shooting samples (borrowing, tracking, and returning to warehouse). Cross‑check and proofread Traditional Chinese (ZH) and English (EN) content on websites. Prepare weekly sales reports in Excel and performance reports for EDMs and social media (including China platforms). Liaise with warehouse/logistics to ensure smooth fulfillment and stock accuracy. Escalate any operational issues. Requirements: Bachelor’s Degree holder with 3-4 years’ working experience in e‑commerce, B2C online channels, or digital marketing field. Proficiency in Canva; a strong eye for design and imagery, with a keen interest in fashion and arts. Familiarity with EDM platforms such as Klaviyo or Mailchimp for campaign creation and scheduling. Familiarity with Shopify (or similar platforms). Strong Excel skills (reporting, basic analysis, charting). Familiarity with AI creative tools (MidJourney, Nano Banana, other AI tools etc.) is an advantage. Detail‑oriented, organized, and reliable — with strong language sense for content checks. Customer‑focused, with problem‑solving skills. Bilingual in English and Chinese (written & spoken). Unlock job insights Your application will include the following questions: What's your expected monthly basic salary? Retail & Consumer Products 101-1,000 employees Established in 1991, with more than 40 retail outlets in Hong Kong and Macau, Bauhaus at present has more than 200 corners and points of sales throughout the world. (HKSE: 0483) In addition to our own brands -Salad, TOUGH Jeansmith, Nieeh and AN-Natasha, Bauhaus will continue to actively bring in more premium denim brands and top quality fashion labels to strengthen its position as a market leader in the fashion world. #J-18808-Ljbffr
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Tsuen Wan, Hong Kong SAR China Aacurapid (Hong Kong) Ltd Full timeA global logistics company in Hong Kong is seeking a Logistics Specialist, Customer Service. The role involves addressing client inquiries, supporting smooth logistics operations, and maintaining communication between clients and internal teams. Ideal candidates should hold a Bachelor's degree and be proficient in Cantonese, English, and Mandarin, with a...
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Logistics Specialist, Customer Service
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Tsuen Wan District, Hong Kong SAR China Bauhaus Management Limited Full timeA leading fashion retail company in Hong Kong is looking for a skilled Marketing Coordinator. The role involves planning and scheduling EDM campaigns, creating visuals, and managing website content on Shopify. Candidates should have a Bachelor's degree with 3-4 years of experience in digital marketing or e-commerce, demonstrating strong design skills and...
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Network Specialist
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