Director of Quality Assurance, Consumer Product Assurance

Director of Quality Assurance, Consumer Product Assurance Full-time Eurofins is Testing for Life. The Eurofins network of companies believes that it is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in‑vitro diagnostic products. With over 62,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of a wide range of products, as well as providing innovative clinical diagnostic testing services and in‑vitro diagnostic products. Eurofins companies’ broad range of services are important for the health and safety of people and our planet. The ongoing investment to become fully digital and maintain the best network of state‑of‑the‑art laboratories and equipment supports our objective to provide our customers with high‑quality services, innovative solutions and accurate results in the best possible turnaround time (TAT). Eurofins companies are well positioned to support clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities as well as the evolving requirements of healthcare practitioners around the world. Eurofins has grown very strongly since its inception and its strategy is to continue expanding its technology portfolio and its geographic reach. Through R&D and acquisitions, the Group draws on the latest developments in the field of biotechnology and analytical chemistry to offer its clients unique analytical solutions. Shares in Eurofins Scientific are listed on the Euronext Paris Stock Exchange (ISIN FR MR3, Reuters EUFI.PA, Bloomberg ERF FP). Key Responsibilities Primarily Accountable for the global management of the program in close liaison with the management in New York (EVP Product Integrity and Production teams) Recruit, develop and manage QA/QC teams where required for the development of the QA/QC program Manage, train and develop dedicated QA/QC team leaders in each of the key sourcing countries where the program is developing their production Accountable for the strict adherence of the QA/QC teams to the designed 7 step process, reporting and communication requirements Report on a set of defined KPIs to reflect the monthly activity of the overall program and to report management to Eurofins on a frequency to be defined Responsible in support with the QA/QC technical manager to develop and improve the program manual and operations documents Support the invoicing process to monthly by ensuring the accuracy of data provided by each QA/QC teams based on latest contract agreement with and deliverables. Ensure a flawless communication with executive management and inform Establish good relationship with local agents/vendors/factories Represent and protect company interests at all time Conduct analyses (e.g. financial, strategic, operational, organisational) Ensure all client requirements are communicated and met Perform annual performance reviews for direct reporting personnel. Coordinate and review annual reviews of other personnel Manage client satisfaction Organise Liaison with Eurofins MTS and Consumer Product Testing Business Unit (and others as required) to leverage its market leadership within the business line Work with marketing resources accordingly to support the development of Eurofins MTS QA/QC offering Work on potential M&A project linked to QA/QC or related services when required Applies good practices in all areas of responsibility, as appropriate Regular attendance and punctuality Demonstrates and promotes the company vision Ensure that Eurofins has appropriate systems, work ethics and policies in place to guarantee a high quality of service to clients. Providing technical expertise to internal and external customers. Maintain confidentiality and impartiality in all aspects of work and adhere to all procedures established by Eurofins and its auditing clients. Manage employee relation issues as per company guidelines and with the support of Human Resources Verify that company employment policies and procedures are being followed correctly Conduct all activities in a safe and efficient manner Performs other duties as assigned To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required. Bachelors or advanced degree in Quality, Business, At least 10 years' experience in managing similar businesses and /or operations in Asia, APAC or similar size. Quality Assurance/Production Experience Demonstrated ability to lead businesses in relation to Quality Assurance & Quality control services in a production environment local yet globalised environment Demonstrated ability to function in a collaborative environment with knowledge and capabilities to secure appropriate support resources to achieve business goals. A proven track record of managing supply chain quality assurance for a retailer, brand or a large vendor base Being results orientated and driven to exceed objectives set for turnover, profitability and service promotion is essential Strong presentation and public speaking skills is a must High proficiency and fluent in written and spoken English Out of the box thinker, self‑motivated, result‑driven and working independently Softline Industry Experience : The candidate needs to have at least 10 years experience in manufacturing of apparel, Softline, footwear products for a large regional or multinational brand or retailer, key vendor. The candidate has also a vast experience in Quality Assurance, lean Management and Quality Control processes and systems, having led a team for a large retailer/brand, or on behalf of key vendors Supervisory Responsibility: Experience in managing a business unit and workforce in a regional network, remotely. Ability and/or Skills (BMQ): Appropriate knowledge to drive, support and insure business growth Ability to motivate and influence others to act in the appropriate business culture and environment Excellent verbal, written and interpersonal skills, including the ability to interact successfully with internal and external customers and develop communications and report to upper management. Demonstrated ability with personal computer software in a business environment, including word processing, spreadsheet, and email software, Project Management, and resource planning software. Travel Requirements Must be able to travel to accomplish the duties of the position including Italy, overnight stay required, sometimes international travel. Travel is approximately or less than 30% annually. Safety Requirements Given the nature of supply chain in emerging countries, personal safety is extremely important and prior trip approval will be designed in collaboration with the program director to make sure that all necessary steps are in place to ensure his safety. We support your development Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway Eurofins companies are committed to supporting your career development. Weembracediversity Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal Find out more in our career page: Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in‑vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. #J-18808-Ljbffr