IT Support Analyst 15-17k
2 weeks ago
About Our Client Our client is a large organization operating within the Technology & Telecoms industry. They are committed to providing innovative solutions and maintaining high operational standards. The team is located in Airport / Cathay City and provides a professional and structured working environment. Job Description Provide first-line technical support to end-users via phone, email, or in-person, troubleshooting hardware, software, and network issues to ensure minimal downtime. Coordinate with external vendors for procurement, repairs, and service level agreements (SLAs), including basic performance evaluation and follow-up. Document support incidents, resolutions, and user queries in the IT ticketing system to maintain accurate records and facilitate knowledge sharing. Participate in on-call standby rotations for after-hours support emergencies (no shift or roster work required). Collaborate with internal IT team members to elevate complex issues and contribute to process improvements. Successful Applicant Higher Diploma / IVE / University graduates in Information Technology, Computer Science, or a related discipline (fresh graduates welcome). Basic understanding of application support, troubleshooting, and maintenance of business applications. Quick learner with adaptability to new technologies and processes. Strong problem‑solving skills and ability to work under pressure during standby support periods. Good communication skills in Cantonese; English proficiency is an advantage. Ability to work independently and as part of a team in a fast‑paced environment. What's on Offer Competitive monthly salary and benefits package. Opportunity to work with a large organization in Airport / Cathay City. Exposure to the Technology & Telecoms industry. Professional and structured work environment. If you are a motivated IT Support Analyst looking to grow your career in the Technology & Telecoms industry, we encourage you to apply for this exciting opportunity in Hong Kong. Contact: Lewis Liu Quote job ref: JN- #J-18808-Ljbffr
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IT Support Analyst 15-17k
3 days ago
Tung Chung, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full timeOpportunity to start your career in a leading MNC in IT industry. Excellent on job training to bring you to the IT world. About Our Client Our client is a large organization operating within the Technology & Telecoms industry. They are committed to providing innovative solutions and maintaining high operational standards. The team is located in Airport /...
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Tech & Telecoms IT Support Analyst — Grow Fast
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tung chung, Hong Kong SAR China Michael Page Full timeA leading recruitment agency is seeking a motivated IT Support Analyst to provide first-line technical support in Hong Kong. The role involves troubleshooting hardware and software issues, coordinating with vendors, and documenting incidents. Candidates should have a Higher Diploma in IT or Computer Science, with strong communication skills in Cantonese and...
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Tung Chung, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full timeA leading MNC in IT based in Hong Kong is seeking a motivated IT Support Analyst to provide first-line technical support. You will troubleshoot hardware, software, and network issues while documenting incidents in the IT ticketing system. Fresh graduates are welcome, and candidates should possess a higher diploma in Information Technology or a related field....
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Experimentation Analyst — CRO
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline in Hong Kong is seeking an Experimentation Analyst to enhance digital user experiences. You will support conversion rate optimization and lead A/B testing initiatives, working collaboratively with cross-functional teams. The ideal candidate will be hands-on with tools like Optimizely and Adobe Target, and be fluent in Cantonese and English....
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA major airline company in Hong Kong is seeking a Solution Analyst for a contract position lasting 24 months. The role involves analyzing requirements, translating business needs into specifications, and collaborating with stakeholders. The ideal candidate has at least 3 years of experience in IT, focusing on application development and support, along with...
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SAP ABAP Solution Analyst — S/4HANA
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeA leading airline company in Hong Kong is looking for a Solution Analyst – Technical (ABAP) for a 24-month contract. In this role, you will translate business requirements into technical specifications, contributing to high-quality software solutions. Candidates should have over 6 years of experience in SAP ABAP development, especially in S4 HANA...
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IT Security Operations Analyst
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeIT Security Operations Analyst (13-month contract) Add expected salary to your profile for insights Reports To: IT Security Operations Senior Lead This role is part of the Information Technology Department, committed to delivering peace of mind and building trust through world‑class cybersecurity operations. As the IT Security Operations Analyst, you will...
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Solution Analyst – Technical
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Oracle ERP
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IT Security Assurance Analyst
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeReports To : IT Security Assurance – Senior Lead This role is part of our Information Security team, dedicated to safeguarding our digital ecosystem and ensuring trust across all technology touchpoints. As the IT Security Assurance Analyst, you will play a key role in identifying and mitigating risks by leading security assessments and testing across...